Meet the Authors

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Gene Kim

Gene Kim is a multiple award-winning entrepreneur, the founder and former CTO of Tripwire and a researcher. He is passionate about IT operations, security and compliance, and how IT organizations successfully transform from “good to great”.

Kevin Behr

Kevin Behr

Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the CTO of Assemblage Pointe. Kevin has twenty years of IT management experience and is a mentor and advisor to Chief Executive Officers and Chief Information Officers.

George Spafford

George Spafford

George is a prolific author and speaker, consulting and conducting training on strategy, IT management, information security and overall service improvement in the U.S., Canada, Australia, New Zealand and China. Co-author of “The Visible Ops Handbook” and  “Visible Ops Security,” George is a certified ITIL Expert, TOCICO Jonah and a Certified Information Systems Auditor (CISA).

John Willis

John Willis

John Willis has worked in the IT management industry for more than 30 years. Currently he is VP of Customer Service and Enablement at  enStratus.  Prior to enStratus Willis was the VP of Solutions for DTO Solutions where he led the transition to a new suite of automated infrastructure and DevOps solutions. Prior to DTO Solutions. Willis was the VP of Training & Services at Opscode where he formalized the training, evangelism, and professional services functions at the firm. Willis also founded Gulf Breeze Software, an award winning IBM business partner, which specializes in deploying Tivoli technology for the enterprise. Willis has authored six IBM Redbooks for IBM on enterprise systems management and was the founder and chief architect at Chain Bridge Systems.

Patrick Debois

Patrick Debois

Patrick DeBeois is an independent IT-consultant who is bridging the gap between projects and operations by using Agile techniques both in development, project management and system administration.

Mike Orzen

Mike Orzen

Mike Orzen has been studying and practicing Lean for over 20 years. As a speaker, trainer, and consultant, he has successfully integrated lean management systems into many companies in across a variety of industries. With roots in Accounting, IT and Manufacturing, Mike has extended his work into Service industries, IT Service Management and DevOps, Healthcare, and beyond. His passion is leveraging the power of information and IT systems to enable operational transformation.

Jez Humble

Jez Humble

Jez Humble is a Principal at ThoughtWorks Studios, and co-author of the Jolt Award winning Continuous Delivery, published in Martin Fowler’s Signature Series (Addison Wesley, 2010). He has worked with a variety of platforms and technologies, consulting for non-profits, telecoms, financial services, and online retail companies. His focus is on helping organisations deliver valuable, high-quality software frequently and reliably through implementing effective engineering practices.

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