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Bill is an IT manager at Parts Unlimited and he likes his job. He is good at it and so far, he’s managed to steer clear of the problems and politics. But Monday morning, on his way into the office, he gets the call that will change his career path forever. The revolving door of the CIO suite has claimed its latest victim. Bill’s boss has been shown the door.

Faced with another quarter of missed earnings, a looming rollout of a major project, and chronic outages, the CEO has had enough and is taking over as CIO. He wants Bill to move up, report directly to him and fix the mess. Unsure of this plan, Bill takes the job anyway and things get worse fast. The CEO gives Bill ninety days to fix IT or the entire department is going to be outsourced.

With the help of prospective board member Erik Reid and his mysterious philosophy of The Three Ways, Bill starts to see that all the work has more in common with a manufacturing floor than he ever imagined. With the clock ticking, Bill must organize how work must be done, streamline the department, effectively serve other business functions at Parts Unlimited and change the very nature of how the business views IT.

The only question is “How?”…

168f1f1 “What happens when IT and the business are misaligned? 'The Phoenix Project' paints a realistic picture of that situation and describes effectively how an organization can apply best practice to overcome this challenge. The authors have not only provided an effective way to resolve the challenges facing this organization but did it in a way that is very entertaining, understandable and more importantly, achievable. It was fantastic and I couldn’t stop reading it.” –LJ ‘Butch’ Sheets, Director/Instructor/Practitioner at Service Management Dynamix, LLC

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