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Bill is an IT manager at Parts Unlimited and he likes his job. He is good at it and so far, he’s managed to steer clear of the problems and politics. But Monday morning, on his way into the office, he gets the call that will change his career path forever. The revolving door of the CIO suite has claimed its latest victim. Bill’s boss has been shown the door.

Faced with another quarter of missed earnings, a looming rollout of a major project, and chronic outages, the CEO has had enough and is taking over as CIO. He wants Bill to move up, report directly to him and fix the mess. Unsure of this plan, Bill takes the job anyway and things get worse fast. The CEO gives Bill ninety days to fix IT or the entire department is going to be outsourced.

With the help of prospective board member Erik Reid and his mysterious philosophy of The Three Ways, Bill starts to see that all the work has more in common with a manufacturing floor than he ever imagined. With the clock ticking, Bill must organize how work must be done, streamline the department, effectively serve other business functions at Parts Unlimited and change the very nature of how the business views IT.

The only question is “How?”…

“Everybody in IT has a collection of memories classified under ‘when I write a book.’ This book has most of them. The Phoenix Project is an engaging novel about IT Ops and Information Security. What starts with a few ‘I already know that’ moments develops into a captivating tale of continuous improvement and the value of getting work done by busting through boundaries. If you have any interest in IT, you will build the next few iterations of your professional self on top of the knowledge gathered from this book.” –Wim Remes, Managing Consultant at IOActive and Member of the Board of Directors at (ISC)2

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