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May 19, 2018

Speaker Spotlight: Scott Prugh

By IT Revolution

Over the next few weeks, we’ll be highlighting a few keynote speakers who have contributed tremendously to the DevOps Enterprise Summit over the last four years.

We’ve been honored to learn and grow with each of these individuals through their transformation journeys, and we’re excited to be welcoming them all back to DOES18 in London.


Over the past several years of hosting the DevOps Enterprise Summit, we’ve had the unique opportunity to watch first hand much of CSG International’s DevOps transformation story through Chief Architect and VP Software Development and Operation, Scott Prugh.

In 2014, Scott helped kick off our very first DOES with his talk “DevOps and Lean in Legacy Environments” which discussed the several years of a grassroots transformation at CSG. Scott shared with us how optimizing people & organizations, increasing the rate of learning, deploying innovative tools and lean system thinking can help large-scale enterprises increase throughput while decreasing cost and risk.

In 2015, Scott joined us again at DOES accompanied by Erica Morrison, Senior Manager Software Development to discuss their goals to further accelerate our delivery and detail some of the principles we are using to align our vision and execution.

As CSG took their transformation even further by deploying cross functional product delivery teams that design, build, test and run their products into 2016 — Scott was here to tell us which things that went as expected and what surprised them.

And finally, in 2017, Scott and Erica shared with us the techniques they have used to influence behavior, incent learning and knowledge sharing and change the cultural norms of established IT enterprises and practices. They also reflect on applying modern engineering and architectural principles to established and seemingly intractable technologies often found in the enterprise space.

Scott and Erica will be speaking once again with their talk, More Culture, More Engineering, Less Duct-Tape v3.0. Get tickets to hear the next phase of CSG’s transformation at DOES18 London.

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IT Revolution

Trusted by technology leaders worldwide. Since publishing The Phoenix Project in 2013, and launching DevOps Enterprise Summit in 2014, we’ve been assembling guidance from industry experts and top practitioners.

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