Each year, we set out to create the best DevOps Enterprise Summit ever. As I write this, we are more than halfway through recording the plenary sessions, and I’ve been telling everyone today that these are some of the most compelling technology transformation stories yet. As always, this conference is primarily comprised of experience reports from technology leaders helping their organizations win—or in many cases, advance the most important societal goals. The general session is where we … [Read more...]
Gene Kim’s Site Reliability Engineering (SRE) Playlist
How Google SRE and Developers Work Together (US 2021) I love this talk because we hear from two leaders at Google on how Dev and SRE work together, both in the ideal and not ideal. They talk about SRE funding models, engagement models, what it looks like when things are going well, and when things are not going well, what they do to try to put things back on track. And you’ll hear hints on what it’s like to run customer-facing properties at Google: (e.g., “you never truly understand a system … [Read more...]
Interview: Gene Kim Speaks with A Radical Enterprise Author Matt K. Parker
The following is an interview between Gene Kim and Matt K. Parker, author of the newly released book A Radical Enterprise: Pioneering the Future of High-Performing Organizations. You can watch the video of the interview here. Gene Kim: Matt, good seeing you. By the way, congratulations on the release of your new book, A Radical Enterprise. Matt K. Parker: Thanks, Gene. It's good to see you too. Kim: Oh my gosh, it's so good seeing you. By the way, I got to tell you how much I enjoyed your … [Read more...]
Gene Kim’s Audit and Security Playlist
“How does DevOps ideally interact with information security and compliance?”This is a problem that was extensively explored in The Phoenix Project, and I have learned so much about the amazing ways that solutions can be found. Here are my favorite videos that describe how information security has shifted from being viewed as a burdensome obstacle to people helping everyone across the organization.The Audit Mythbusting Panel (DevOps Enterprise Summit - Las Vegas 2019)If you think that … [Read more...]
Interview Excerpts: Trent Green, SVP and COO, Legacy Health (May 2021)
Introduction In the Idealcast podcast, I am on a quest to understand how and why organizations work in the way they do, both in the ideal and non-ideal. This is in support of work I’ve been doing with my mentor, Dr. Steven Spear from MIT Sloan, targeting a book in 2023. At the end of May 2021, I had recorded my interview with Trent Green, SVP and Chief Operating Officer at Legacy Health, which is one of the four major healthcare systems in Oregon. This was during such an important … [Read more...]
Where to Start with DevOps Part 1: Selecting which Value Stream to Start With
Choosing the best value stream for your DevOps transformation deserves careful consideration. Not only does the value stream you choose dictate the difficulty of your transformation, but it also dictates who will be involved in the transformation, how you organize teams, and how you can best enable those teams and the individuals within them. In the first part of our Where to Start with DevOps series, adapted from the fully updated and expanded second edition of The DevOps Handbook, we'll look … [Read more...]
Creating an Operational Masterpiece: How a COVID-19 Mass Vaccination Clinic Took Shape
In the following excerpt from Episode 19 of The Idealcast, Gene Kim and Steven Spear interviewed Trent Green, SVP and COO of Legacy Health, on how he and his team used iterative problem solving to vaccinate 8,000 people a day at Oregon's largest mass vaccination clinic. Key learnings from this excerpt include the idea that organizations are really a collection of interdependent microsystems, that you can't improve a process until you stabilize a process, and sometimes you have to slow down to … [Read more...]
Technological Maestros: Characteristics of Innovative Leaders
In Episode 17 and Episode 18 of The Idealcast, I was blown away by Dr. Ron Westrum's notion of Technological Maestros, a definition and list of characteristics for a leader that resonates deeply with me. First, let's look at Dr. Westrum's definition of a technological maestro. This is a term that is used in history of technology a lot. First of all, you're dealing with somebody who has very high energy, that's critical. The second thing is they know what questions to ask. The third thing is … [Read more...]
Organizational Culture and Integrated Problem Solving: Excerpt from Ep. 17 of The Idealcast
The culture of an organization is important. It makes a difference in how everything comes out. In this excerpt for Episode 17 of The Idealcast, Gene Kim espouses on Ron Westrum’s question: How do you measure culture? --- I just wanted to break in quickly and give some more information on what Dr. Westrum was just referring to, because believe it or not, this also came up in the workshop that I took at MIT with Dr. Steven Spear in 2014. NASA: Experimental versus Compliance-Driven … [Read more...]
Why DevOps Enterprise Summit Virtual – Europe 2021 Will Be Amazing
As always, our goal is to out-program the previous conference, and this year we’ve done it again. See for yourself by checking out what we’ve got planned below, and see you at DevOps Enterprise Summit. Note: Along with this post, it's recommended to open the full conference agenda in order to see talk titles and descriptions. Our Amazing Keynote Talks I’m so excited that we have the most senior leaders speaking at this conference—this shows that the work being done in this community matters, to … [Read more...]
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