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Helping technology leaders achieve their goals through publishing, events & research.

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DevOps and Internal Audit: A Great Partnership at Nationwide Insurance

February 8, 2022 by IT Revolution Leave a Comment

Nationwide Insurance offers financial services, property and casualty lines, and pet and travel insurance, among other services. At the 2021 DevOps Enterprise Summit, Ethan Culp (NETC Sr. Associate), Rusty Lewis (IT Audit Specialist), and Clarissa Lucas (IT Audit Director) described how the Nationwide Internal Audit office is putting DevOps theories into practice, how they think about risks and controls, and the influence of automation on risk mitigation. As the Nationwide team shared, here are … [Read more...]

Filed Under: Case Studies, DevOps Community, DevOps Enterprise Summit, Security/Audit Tagged With: audit, devops, DevOps Enterprise Summit

Iterative Enterprise SRE Transformation at Vanguard

February 1, 2022 by IT Revolution Leave a Comment

Vanguard, a global asset management company, began to adopt SRE best practices to make their DevOps teams more effective around 2016, and shared their experiences at the 2021 DevOps Enterprise Summits. At the time Vanguard began its transformation, they had not yet begun public cloud migration. All monolithic applications were hosted in a privately owned data center. All deployments were released on a quarterly schedule by deployment and operations teams—not development teams. These deployments … [Read more...]

Filed Under: Case Studies, DevOps Community, DevOps Enterprise Summit, Software Delivery Tagged With: case studies, devops, DevOps Enterprise Summit, vanguard

Building a DevOps Mindset across the Business and Technology at Target

January 24, 2022 by IT Revolution 2 Comments

Circa 2015, Target, one of the largest retailers in the US, was struggling with multiple priorities on which they were making very little progress. Their delivery model was based on third parties, so they retained very little IP, which presented morale and stability challenges, especially since the organization was rooted in legacy ways of working. Target needed to address issues of what the company was prioritizing, update the skill-set and makeup of the workforce, anchor more to architecture, … [Read more...]

Filed Under: Case Studies, DevOps Community, DevOps Enterprise Summit, Digital Transformation, Software Delivery Tagged With: devops, DevOps Enterprise Summit, target

Saving the Economy From Ruin (With a Hyperscale PaaS) at HMRC

January 18, 2022 by IT Revolution 1 Comment

This case study was excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. HMRC, Her Majesty’s Revenue and Customs, is the tax collection agency for the UK government. In 2020, HMRC distributed hundreds of billions of pounds to UK citizens and businesses in an unprecedented financial support package that would eventually see around 25% of the entire UK workforce supported by public money. HMRC built the technology … [Read more...]

Filed Under: Books, Case Studies, DevOps Community, DevOps Enterprise Summit, Software Delivery, The DevOps Handbook Tagged With: case study, devops, devops handbook

Shifting Security Left at Fannie Mae

January 11, 2022 by IT Revolution 2 Comments

This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis, and Nicole Forsgren, PhD. Fannie Mae has a more than $3 billion balance sheet and helps finance approximately one in four homes in the US as of 2020. At Fannie Mae, safety and soundness is part of their mission. They’ve experienced crises before. With a low risk tolerance, their challenge was ensuring that security strengthened everything they did. DevOps … [Read more...]

Filed Under: Books, Case Studies, DevOps Community, DevOps Enterprise Summit, Organizational Change, Security/Audit, The DevOps Handbook Tagged With: case study, devops, devops handbook

Biz and Tech Partnership toward Ten “No Fear Releases” Per Day at Capital One

December 14, 2021 by IT Revolution 2 Comments

This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. Over the last seven years, Capital One has been undergoing an Agile/DevOps transformation. In that time, they’ve moved from waterfall to Agile, from outsource to insource and open-sources, from monolithic to microservices, from data centers to the cloud. But they were still facing a big problem: an aging customer servicing platform. … [Read more...]

Filed Under: Books, Case Studies, DevOps Community, DevOps Enterprise Summit, Organizational Change, Software Delivery, The DevOps Handbook Tagged With: case study, devops, devops handbook

Creating a Win-Win for Dev & Ops at CSG

December 9, 2021 by IT Revolution 3 Comments

This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. After successfully improving releases between 2012 and 2015, CSG further evolved their organizational structure to improve their day-to-day operational stance. At the DevOps Enterprise Summit in 2016, Scott Prugh, Chief Architect and VP Software Engineering at the time, spoke about a dramatic organizational transformation that combined … [Read more...]

Filed Under: Case Studies, DevOps Community, DevOps Enterprise Summit, Organizational Change, Software Delivery, The DevOps Handbook Tagged With: case studies, devops, devops handbook

Announcing Immersion Courses: An On-Demand Learning Experience

December 8, 2021 by IT Revolution 1 Comment

Since the publication of The Phoenix Project in 2013, IT Revolution has been dedicated to helping improve the lives of technology workers around the world. We've worked to spread the word on best practices in DevOps through the ongoing publication of books and papers. We've invited the top thought-leaders and practitioners from across industries to present their learning at the DevOps Enterprise Summit. We've brought business leaders from inside and outside the tech world to share the leadership … [Read more...]

Filed Under: DevOps Community, Making Work Visible, Uncategorized, Workplace Culture Tagged With: dominica degrandis, immersion, making work visible

Where to Start with DevOps Part 3: How to Design With Conway’s Law in Mind

November 30, 2021 by IT Revolution 2 Comments

Over the past 2 blogs in this series, we have discussed the necessary steps to start your DevOps transformation. We covered the three key components to consider in choosing a starting place in this post: Selecting Which Value Stream to Start With We covered how value is delivered to the customer and how to improve flow in this post: Understand the Work in Our Value Stream and Improving Flow This week, based on the newly updated and expanded second edition of The DevOps Handbook, we are … [Read more...]

Filed Under: DevOps Community, The DevOps Handbook Tagged With: conway's law, devops handbook, devops handbook second edition, Gene Kim, jez humble, John Willis, nicole forsgren, patrick debois, where to start with devops

Where to Start with DevOps Part 2: Understanding the Work in Our Value Stream and Improving Flow

November 30, 2021 by IT Revolution 1 Comment

  In our last post, we highlighted how to identify a value stream to which you can begin to apply DevOps principles and patterns in this post: Selecting Which Value Stream to Start With Our next step in our DevOps transformation, based on the newly updated and expanded second edition of The DevOps Handbook, is to gain a sufficient understanding of how value is delivered to the customer, by evaluating what work is performed, by whom, and what steps we can take to improve flow. In this blog … [Read more...]

Filed Under: DevOps Community, The DevOps Handbook Tagged With: devops handbook, devops handbook second edition, Gene Kim, jez humble, John Willis, nicole forsgren, patrick debois, where to start with devops

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