Much has been written about "organizational learning" and "learning organizations." This continued and growing attention on these topics in the software world is encouraging and warranted! However, creating conditions for people to genuinely and effectively learn from the incidents they experience is difficult to do, never mind sustain over time. The frequency, severity, and even absence of these events do not represent what is learned, who has learned what, or how learning might be taking place … [Read more...]
Visualizing Team Dependencies with a Team API
Dependencies between teams are a reality in any organization, even when we try to minimize them. If we don’t track team dependencies in the first place, we will run into scheduling and prioritization problems that slow down the flow of delivery. To understand inter-team dependencies, the work being done by each team needs to be visible. Once we are able to track these dependencies, we can then look into promoting healthy dependencies and removing (or minimizing the impact of) slowing or blocking … [Read more...]
What Does an Organization Need in Order to Thrive in a Remote-First World?
A remote-first way of working requires a new mindset from organizations. This excerpt from the Remote Team Interactions Workbook by Team Topologies coauthors Matthew Skelton and Manuel Pais explores some of the techniques that can help organizations adopt an effective remote-first approach. Many organizations have found, to their dismay, that rolling out a new chat tool for staff working remotely does not magically make the organization remote-first. A viable remote-first approach needs more … [Read more...]
Dominica DeGrandis’ Essential Data to Enable Systemic Change Playlist
Dominica DeGrandis, author of Making Work Visible: Exposing Time Theft to Optimize Work & Flow and Principal Flow Advisor at Tasktop, helps organizations make work visible to improve the flow of work across value streams. Enabling Systemic Change Want to know how well your organization can adapt to change? Look at your data. I’m a firm believer that the data you choose to analyze—and the data you choose to ignore—are crucial indicators of an organization’s capacity for a successful … [Read more...]
How Google SRE and Developers Work Together
One of the prominent themes in so many DevOps Enterprise Summits has been Site Reliability Engineering, which I've always been dazzled by. There are so many interesting things about these principles and practices that Google pioneered back in 2003. I think it's one of the most incredible examples of how one can create a self-balancing system that helps product teams get features to market quickly, but in a way that doesn't jeopardize the reliability and correctness of the services they create. … [Read more...]
The Case Against Best Practices
To the disgruntlement of some people, I have been skeptical of best practices since I was first exposed to the idea. But now more than ever, I fear that teams strive to implement and follow best practices in situations where novel ideas are needed instead. The assumption that published works are the correct approach to take is an interesting topic. I acknowledge the irony of this statement given I have suggested practices and guidance in my book. It’s just that people seem to read things and … [Read more...]
Doing it All is Not a Good Strategy
Product teams in the midst of change at one of the biggest US insurance companies came up with an experiment they called “Doing it All.” The sarcastic title was intentional, as it magnificently described the nature of a theme that I observe across multiple industries. From finance to insurance to transportation, carving out capacity for you and your teams to implement a new way of working requires herculean efforts. Change takes time. It’s not enough to just give teams approval to do something. … [Read more...]
The Five Time Thieves
If your wallet was stolen, you’d notice. If your security badge to your office was filched, you’d know it when you arrived. And if you opened the fridge to find your lunch missing, you’d make sure your office mates heard about it. So why don’t people notice when they are robbed of something more valuable than their wallet, badge, or lunch—their nonrenewable time? We grumble that there just aren’t enough hours in the day and that someone else sure seems to have a lot of free time. But we regular … [Read more...]
Interview: Gene Kim Speaks with A Radical Enterprise Author Matt K. Parker
The following is an interview between Gene Kim and Matt K. Parker, author of the newly released book A Radical Enterprise: Pioneering the Future of High-Performing Organizations. You can watch the video of the interview here. Gene Kim: Matt, good seeing you. By the way, congratulations on the release of your new book, A Radical Enterprise. Matt K. Parker: Thanks, Gene. It's good to see you too. Kim: Oh my gosh, it's so good seeing you. By the way, I got to tell you how much I enjoyed your … [Read more...]
How to Run a Radically Collaborative Meeting in 3 Easy Steps
Radically collaborative companies have recently doubled in number and now comprise 8% of corporations around the world, according to the HOW Report. They achieve superior results in their marketplaces, out-competing their hierarchical competitors on practically every financial dimension. They run the gamut from massive appliance manufacturer (Haier) to the fast-growing prosperity-for-all cryptocurrency startup (cLabs). They are built on paradigms of partnership and equality, and they are filled … [Read more...]
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