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Time Thief Neglected Work

In this final lesson of the course, Dominica discusses the role that neglected work has in your workflow and how it steals time. The goals in this lesson include defining neglected work, identifying what kind of work is most often neglected, the cost of neglected work, and ways to manage revenue protection work. This lesson concludes the Making Work Visible: Core Concepts Immersion Course.

Quiz 2 – Be sure to watch the Lessons 4-6 and complete any recommended reading and exercises before beginning this quiz.