This post is a transcript of Mark Schwartz's DevOps Enterprise Summit- London 2020 presentation. Hi everyone. My name is Mark Schwartz. I'm an enterprise strategist with Amazon Web Services. I think I've spoken at every one of these DevOps Enterprise Summits since 2014, so I hope you're not getting tired of me yet. I think some of you might also have read one or more of my books. There's The Art of Business Value, A Seat at the Table, and War and Peace and IT. And the exciting … [Read more...]
Three Innovative Funding Models to Enhance DevOps
Adapted from War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age by Mark Schwartz. The traditional project plan tries to manage risks by itemizing them in a register and proposing a mitigation plan for each one. Risks are mitigated to the extent necessary to bring the plan back into line—in other words, to adjust the initiative so the initial business case and plan are maintained. But the uncertainties in the IT domain go deeper—it might be that … [Read more...]
Quick Guide to DevOps for the Non-IT Business Leader
Adapted from War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age by Mark Schwartz. What is DevOps 1) Small Teams of T-Shaped People DevOps is practiced in small teams, say five to nine people. Small teams can communicate among themselves face-to-face, thereby avoiding the overhead of passing around and perfecting documents. Each team is cross-functional, with skills in software development, testing, infrastructure engineering, operations, and … [Read more...]
Commitment: Engagement Is Not Enough
This post is adapted from episode 125 of the Troubleshooting Agile podcast with Jeffrey Fredrick and Douglas Squirrel. Introduction Moving on to Chapter 6 of Agile Conversations, it’s time to talk about commitment. Not engagement, which we argue is insufficient to produce effective results, only enthusiasm that is far too often misdirected out of confusion about what important words mean and how to measure progress. We offer specific tools for effective commitments and hear a story about a … [Read more...]
Why: Finding the Balance for Joint Design
This post was adapted from episode 124 of the Troubleshooting Agile podcast with Jeffrey Fredrick and Douglas Squirrel. As we get to chapter 4 in our tour through Agile Conversations, it’s time to talk about joint design. In this post we focus on a common error that we didn’t cover in depth in the book: how trying to “convince” someone through advocacy fails. Using the Four Rs, we role play an ineffective advocacy-heavy conversation about tech team execution, and then revise it to … [Read more...]
The Battle of Borodino: Business as a Complex Adaptive System
Adapted from War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age by Mark Schwartz. In War and Peace, Tolstoy writes of the battle of Borodino, in which Napoleon (sort of) defeats Russia and wins the opportunity to watch Moscow burn, though not much more. The day before the battle, he walks the battlefield and gives his commanders orders for the disposition of the troops—orders which are, for the most part, ignored. During the battle, he stands in … [Read more...]
Fear: The Original Sin of Unproductive Conversations
This post was adapted from episode 123 of the Troubleshooting Agile podcast with Jeffrey Fredrick and Douglas Squirrel. We’re continuing with our tour through Agile Conversations and we’re up to the fear conversation. That’s when I remember enjoying writing some of the stories. And fear is really important because it’s so foundational. I consider this the original sin of unproductive conversations, in a sense. It’s kind of the root of why our conversations so often go astray. In the … [Read more...]
Trust and Test Driven-Development for People
This post was adapted from Episode 122 of the Troubleshooting Agile Podcast. This is number three in our series as we go through our new book, Agile Conversations. We’re up to Chapter Three and this chapter’s all about trust. One of the things we were having a challenge with was finding something new to say about trust, because we’ve said so much about it. You can listen and read to some of our past thoughts on trust here: The First Thing to Build is Trust Be Predictable to Build … [Read more...]
Unlock Your Enterprise’s Digital Transformation by Changing Your Relationship with Technologists
Adapted from War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age by Mark Schwartz. Leaders of digital transformations often look around their organizations and see heads nodding. Everyone seems to agree that change is needed to survive in the digital age. Everyone understands that it’s urgent and that there is a risk of being disrupted if the company doesn’t transform quickly enough. Capital markets are demanding growth and innovation, while the board … [Read more...]
Conversations: How to Improve and Why You Won’t
This post was adapted from Episode 121 of the Troubleshooting Agile Podcast. Continuing our tour of our new book Agile Conversations, we come to our chapter on the foundational method for conversational analysis, the Four Rs. We briefly explain the value of conversational analysis, and share our observation that even highly motivated people who know how much it can help their agile teams find it hard to actually pull out a piece of paper and do an analysis. The reasons for this are very … [Read more...]
