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Helping technology leaders achieve their goals through publishing, events & research.

  • IT REVOLUTION
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    • Guidance Papers
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  • DevOps Enterprise Summit
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8 Recommended Talks from DevOps Enterprise Summit (and Why)

January 12, 2021 by Gene Kim Leave a Comment

Recently, I was speaking with a friend in a large bank, and I ended up writing him a letter recommending some talks that I thought would be useful. Below I list each of them, along with why I think they'd be of interest. 1) Credit Suisse from London - Virtual 2020 Andrea Hausmann, Head of Program Strategy & Engagement, Credit SuisseDuncan Lawie, Director, DevOps and Development Practices, Credit Suisse I think this is a super interesting talk, because they’re a centralized group that owns … [Read more...]

Filed Under: DevOps Community, DevOps Enterprise Summit Tagged With: david silverman, DevOps Enterprise Summit, Gene Kim, steven spear

Bonus Interview with Jonathan Smart on Sooner Safer Happier

January 6, 2021 by IT Revolution Leave a Comment

Gene: You use the Cynefin model to frame a picture of everything from known knowns to unknown unknowns. What about this model is essential to the necessary mindset shift and business success in the digital age? Jon: I find Cynefin, a sense-making model, to be a great frame of reference for optimizing the approach to the work, to the domain of the work. Cynefin articulates five domains.  Within the Clear domain, there are known-knowns. There is best practice.The relationship between cause and … [Read more...]

Filed Under: Sooner Safer Happier Tagged With: better value sooner safer happier, Gene Kim, Jonathan Smart, leadership, Sooner Safer Happier

Leading through Better Value Sooner Safer Happier

January 4, 2021 by IT Revolution 1 Comment

Gene Kim Interviews Jonathan Smart, author of Sooner Safer Happier (Part 1) Gene Kim: Why Better Value Sooner Safer Happier? What about those five words is so revolutionary. Jonathan Smart: The world of work has fundamentally changed. We are living through a tipping point in the latest of a succession of technology-led revolutions, which have a socio-economic impact. We’ve gone from the Age of Oil and Mass Production to the Age of Digital. Like going from the Stone Age to the Bronze Age, we … [Read more...]

Filed Under: Sooner Safer Happier Tagged With: better value sooner safer happier, business leadership, Gene Kim, Jonathan Smart, leadership, Sooner Safer Happier

Happier Employees Equal Better Business Outcomes

December 11, 2020 by Jeffrey Fredrick Leave a Comment

Two Simple Questions for Better Business Outcomes Two questions I ask during 1-on-1s might strike people as a bit unusual, but they directly lead to better business outcomes:  Are you happy? Are you able to do work that you’re proud of? Why? A core reason is that I care about the people I work with, and I want good things for them. I want them to be happy! When I learn there are obstacles to their happiness, we generally have a productive conversation about what can be changed. My conceit is … [Read more...]

Filed Under: Agile Conversations, Podcast, The Idealcast Tagged With: agile conversations, better business outcomes, employee satisfaction, Gene Kim, jeffrey fredrick, the idealcast

24 Key Capabilities to Drive Improvement in Software Delivery

September 1, 2020 by IT Revolution Leave a Comment

This post is adapted from an excerpt of Accelerate by Nicole Forsgren, PhD, Jez Humble, and Gene Kim. Our research, based on four years of the State of DevOps Report, has uncovered 24 key capabilities that drive improvements in software delivery performance in a statistically significant way. The book Accelerate details these findings. This post provides you with a handy list of these capabilities. We have classified these capabilities into five categories. Within each category, the … [Read more...]

Filed Under: Accelerate, Books, DevOps Community, Research Tagged With: accelerate, accelerate book, agile software, continual learning, continuous delivery, continuous improvement, devops, dora, Gene Kim, jez humble, lean software, nicole forsgren, state of devops report, teams, test automation, trunk-based development, WIP

The Five Ideals of DevOps

August 4, 2020 by Gene Kim 2 Comments

In The Phoenix Project, we introduced the Three Ways underpinning DevOps. In my follow-up book, The Unicorn Project, I revisit Parts Unlimited and describe my learnings through the Five Ideals.  The First Ideal: Locality and Simplicity The Second Ideal: Focus, Flow, and Joy The Third Ideal: Improvement of Daily Work The Fourth Ideal: Psychological Safety The Fifth Ideal: Customer Focus These are five topics that I’ve constantly gravitated toward over the last decade, and I continually seek to … [Read more...]

Filed Under: Books, DevOps Community, The Unicorn Project Tagged With: better value sooner safer happier, devops, five ideals, five ideals of devops, Gene Kim, parts unlimited, The Phoenix Project, the unicorn project, three ways, three ways of devops

Common DevOps Myths

June 24, 2020 by IT Revolution Leave a Comment

Adapted from The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, and John Willis. Myth—DevOps is Only for Startups While DevOps practices have been pioneered by the web-scale, Internet “unicorn” companies such as Google, Amazon, Netflix, and Etsy, each of these organizations has, at some point in their history, risked going out of business because of the problems associated with more traditional “horse” organizations: highly dangerous code releases that were prone to catastrophic … [Read more...]

Filed Under: Books, The DevOps Handbook Tagged With: devops, devops handbook, devops myths, Gene Kim, jes humble, John Willis, myths, patrick debois

The Idealcast: Dispatch from the Scenius with Elisabeth Hendrickson

June 18, 2020 by IT Revolution Leave a Comment

We’re so excited that The Idealcast, IT Revolution’s and Gene Kim’s first podcast, has been met with such a warm and enthusiastic response. This week we’re releasing our fourth episode, the second in our Dispatch from the Scenius series, featuring Elisabeth Hendrickson’s two foundational DevOps Enterprise Summit presentations on feedback loops. You’ve likely heard Gene talk about the scenius before, a term coined by Brian Eno that refers to the collective intelligence of a whole operation or … [Read more...]

Filed Under: Podcast, The Idealcast Tagged With: devops, DevOps Enterprise Summit, does, elisabeth hendrickson, feedback loops, Gene Kim, podcast, qa, testing, the idealcast

Gene Kim interviews Agile Conversations authors Douglas Squirrel and Jeffrey Fredrick

May 26, 2020 by IT Revolution Leave a Comment

Gene: Are we really that bad at talking to one another, and why do you think that is? Squirrel & Jeffrey: Actually, we are really skillful at having conversations! We are proficient at concealing our real thoughts, saving face for ourselves and others, and avoiding awkward questions. Unfortunately this defensive approach undermines learning and cooperation, and so produces results quite different than what we intend. This combination of effortless behavior and the wrong outcomes is … [Read more...]

Filed Under: Agile Conversations, Books Tagged With: agile conversation, books, douglas squirrel, Gene Kim, interview, jeffrey fredrick, teams

Love Letter to Conferences (And What Makes Some Truly Amazing)

May 19, 2020 by Gene Kim 1 Comment

TL;DR: I share everything I’ve learned about what makes my favorite conference experiences so great and meaningful, and try to understand which elements are universal, applying to both physical and virtual events, and which ones can be changed. I share the experiences of having run an incredible three-day virtual event for 50 people, and share why I’m now incredibly confident that we’ll be able to replicate the magic of the best conferences at the upcoming Virtual DevOps Enterprise Summit—our … [Read more...]

Filed Under: DevOps Enterprise Summit, Research Tagged With: DevOps Enterprise Summit, Gene Kim, love letter to conferences

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