By Saahil Panikar, Pricipal Project & Team (with contribution from Cindy Van Epps, Principal, and Jeff Shupack, President, Project and Team) There is an ever-increasing push to organize around the value stream to improve the flow of value to customers. The most important aspect of understanding how to do that is first understanding what the actual value is that you create. For many organizations, there is a heavy weight placed on return on investment (ROI), and profit is the driving force … [Read more...]