DeGrandis talks about the chronic problems we all have in knowledge work and technology work in a way that is breezy, familiar, and often irreverent, but also shows off decades of learnings and concrete techniques we can quickly adopt, both at work and at home. —Gene Kim, co-author The Phoenix Project and The DevOps Handbook We’d like to offer you an early look at Making Work Visible: Exposing Time Theft to Optimize Work & Flow by Dominica DeGrandis. In the book's foreword, Tonianne … [Read more...]