This post is an excerpt of the Breaking the Change Management Barrier whitepaper by Ron Forrester, Sr., Jayne Groll, Chris Hill, Dr. Steve Mayner, Erica Morrison, Scott Nasello, Scott Prugh, and Rosalind Radcliffe. During an era of rising regulation and linear, waterfall software development, enterprises adopted a rigorous approach to IT’s change-management process in order to regulate releases into production systems and demonstrate auditable Information Technology (IT) controls. (For the … [Read more...]
Framework for Incident Management: Prepare, Respond, Review
Learn to improve your organization's incident management with this framework for incident management: Prepare, Respond, Review. In this post, based on the white paper A Framework for Incident Response, Assessment, and Learning, by Shaaron A. Alvares, Josh Atwell, Jason Cox, Erica Morrison, Scott Prugh, and Randy Shoup, we present fresh incident management framework to help you improve your overall organizational response to incidents. In the white paper this framework is broken down into a … [Read more...]
What is GitOps?
By Cornelia Davis, Chris Hill, Dwayne Holmes, Tom Limoncelli, and Gail Murphy There isn't really clarity in the industry as to what GitOps is. After two days of discussion and consensus building at the 2021 DevOps Enterprise Forum, a team of experts came to the following conclusion: GitOps supports the DevOps agenda in a particularly effective manner (where Git is the interface for operational actions). But that's only the very highest level definition. The following post lays out a brief … [Read more...]
Kessel Run: The US Air Force’s Digital Journey in 12 Parsecs or Less
Kessel Run is an effort of the US Air Force to build software using principles from DevOps, deploying multiple times per day to support the multiple people who depend upon them. At the 2020 DevOps Enterprise Summit Las Vegas-Virtual, Adam Furtado explored their amazing transformation. Their story begins in October of 2015 when the US military struck a Doctors Without Borders hospital in Afghanistan, believing it to be an enemy stronghold. Afghan commandos were under fire and the US needed to … [Read more...]
Better Ways of Working at Nationwide Building Society
Nationwide Building Society is the world’s largest building society, with 16 million members. In 2020, Patrick Eltridge, Chief Operating Officer, and Janet Chapman, Mission Leader, discussed their continued journey to better ways of working at the DevOps Enterprise Summit London-Virtual. As a larger, older organization, Nationwide faces a number of challenges. As Patrick Eltridge puts it, they are part of a “hyper fluid and hyper competitive environment.” Like many organizations, they started … [Read more...]
Complexity: The Enemy of Agility and Execution
As companies race to adopt new cloud computing technologies and systems to effectively compete as digital enterprises, they quickly discover that with new systems, applications, and processes comes monumental new complexity. At a fundamental level, legacy systems of record, which are critical to running core operating functions, like Finance, ERP, CRM, and HR were not designed to seamlessly connect with key systems of engagement or systems of intelligence used to create sustainable customer … [Read more...]
Making a Case for Continuous Improvement
The Constant Need for Change Many organizations often unknowingly exhibit complacency and only incorporate significant change when a crisis or imminent threat emerges. This is especially true in organizations that have had success in the past. In this excerpt of the Change in a Successful Organization whitepaper from Michael Winslow, Tamara Ledbetter, Adam Zimman, John Esser, Tim Judge, and Carmen DeArdo, we'll explore how to answer the following questions without a crisis: How do you create … [Read more...]
The Seven Domains of Transformation
Implementing a digital transformation in any enterprise can be dramatic and daunting, but essential for continued success. In particular, moving from a project-based delivery model to a product-centric model can be a game changer. In this post, developed from the white paper The Project to Product Transformation, leaders can learn how to grasp the complexities and difficulties of implementing organizational change and digital transformation through seven key areas, or domains. These product … [Read more...]
State of DevOps: 2020 and Beyond
What Happened in 2020 Most organizations entered 2020 with a plan, and all those plans were completely upended by a global pandemic and the economic downturn that happened afterward. And yet I think 2020 has been illuminating in showing what technology can do in a time of incredible crisis. I experienced this myself with DevOps Enterprise Summit. In a normal year, we host two in-person conferences in the US and UK. Of course in 2020, an in-person conference where thousands of people fly into a … [Read more...]
The IT Leader’s Place in the Business
This post was is an excerpt from the book A Seat at the Table: IT Leadership in the Age of Agility by Mark Schwartz. In the Agile world, senior IT leadership, and the CIO in particular, must look at their jobs in a new way if they want to secure a seat at the table. A few of the critical characteristics of the new IT leadership role include: Driver of Outcomes Manager of Uncertainty Steward of Assets Contributor Influencer and Salesperson Orchestrator of Chaos Enabler Impediment … [Read more...]
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