In this transcript from the 2021 DevOps Enterprise Summit, Stephen Farley shows how a large-scale fortune 100 company is infusing DevOps principles into Infrastructure engineering even though DevOps has had a strong presence for many years at Nationwide Insurance. Hear the story of “Putting the Ops in DevOps” after many years of DevOps adoption for our Software Development community. Come on the journey of how infrastructure teams both support Software teams while at the same time need to think … [Read more...]
Business and Technology Evolution with The Flywheel Effect
This post is a transcript of the 2021 DevOps Enterprise Summit presentation by David Anderson and Mark McCann. You can view the full video here. David Anderson: Welcome everyone. Today, we'd like to talk to you about using Wardley Mapping with the value Flywheel for combined business and technology evolution. We believe, despite all the change that's happened, there's still a wave of transformation on the way for many organizations. We believe that the serverless-first approach will help you … [Read more...]
Investments Unlimited: A Novel About DevOps, Security, Audit Compliance, and Thriving in the Digital Age (Sneak Peek)
In the vein of bestselling titles The Phoenix Project and The Unicorn Project, Investments Unlimited will help organizations radically rethink how they handle audit, compliance, and security for their software systems. By introducing concepts, tools, and ideas to reimagine governance, this book will catalyze a more humane way to enable high-velocity software delivery that inspires trust and is inherently more secure. Read the sneak peek of this upcoming book in this post. Susan Jones had been … [Read more...]
The Five Time Thieves
If your wallet was stolen, you’d notice. If your security badge to your office was filched, you’d know it when you arrived. And if you opened the fridge to find your lunch missing, you’d make sure your office mates heard about it. So why don’t people notice when they are robbed of something more valuable than their wallet, badge, or lunch—their nonrenewable time? We grumble that there just aren’t enough hours in the day and that someone else sure seems to have a lot of free time. But we regular … [Read more...]
Iterative Enterprise SRE Transformation at Vanguard
Vanguard, a global asset management company, began to adopt SRE best practices to make their DevOps teams more effective around 2016, and shared their experiences at the 2021 DevOps Enterprise Summits. At the time Vanguard began its transformation, they had not yet begun public cloud migration. All monolithic applications were hosted in a privately owned data center. All deployments were released on a quarterly schedule by deployment and operations teams—not development teams. These deployments … [Read more...]
Building a DevOps Mindset across the Business and Technology at Target
Circa 2015, Target, one of the largest retailers in the US, was struggling with multiple priorities on which they were making very little progress. Their delivery model was based on third parties, so they retained very little IP, which presented morale and stability challenges, especially since the organization was rooted in legacy ways of working. Target needed to address issues of what the company was prioritizing, update the skill-set and makeup of the workforce, anchor more to architecture, … [Read more...]
Saving the Economy From Ruin (With a Hyperscale PaaS) at HMRC
This case study was excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. HMRC, Her Majesty’s Revenue and Customs, is the tax collection agency for the UK government. In 2020, HMRC distributed hundreds of billions of pounds to UK citizens and businesses in an unprecedented financial support package that would eventually see around 25% of the entire UK workforce supported by public money. HMRC built the technology … [Read more...]
Biz and Tech Partnership toward Ten “No Fear Releases” Per Day at Capital One
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. Over the last seven years, Capital One has been undergoing an Agile/DevOps transformation. In that time, they’ve moved from waterfall to Agile, from outsource to insource and open-sources, from monolithic to microservices, from data centers to the cloud. But they were still facing a big problem: an aging customer servicing platform. … [Read more...]
Creating a Win-Win for Dev & Ops at CSG
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. After successfully improving releases between 2012 and 2015, CSG further evolved their organizational structure to improve their day-to-day operational stance. At the DevOps Enterprise Summit in 2016, Scott Prugh, Chief Architect and VP Software Engineering at the time, spoke about a dramatic organizational transformation that combined … [Read more...]
From Project to Product to Problem-Solving: Driving Transparency
This post is an excerpt of the From Project to Product to Problem Solving guidance paper by Ross Clanton, Amy Walters, David Silverman, Heather Mickman, Lucas Rettig, Pat Birkeland, Paula Thrasher, Rosalind Radcliffe, and Jeffrey Snover. As businesses become increasingly digital and product driven, companies are pivoting to product-centric operating models. The backbone of such models is a network of teams aligned to a set of value streams and empowered to set their own objectives and paths to … [Read more...]
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