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Scaling Automated Governance

By Jason Cox, Sean D. Mack, Christina Yakomin, Brian Scott, John Willis, Elisabeth Hendrickson, Rosalind Radcliffe, Bill Bensing, Pat Birkeland, Jeff Kadans

A Short Story about How a Fictional, Faster-Growing Financial Institution Scaled Automated Governance across a Large Enterprise

The goal of this paper is to help enterprises rethink their approach to governance and how software is built inside larger organizations. Using a fictionalized story, this paper will highlight the importance of trust, how to tackle policy at scale, address standardization across the enterprise, and embrace ways to promote communication. By introducing concepts, tools, and ideas to reimagine governance at scale, we hope to convey a more humane way to enable high-velocity software delivery that inspires trust and is inherently more secure.

Thank you to reviewers Andres Vega and John Rzeszotarski.

  • Publication Date September 26, 2023
  • Format PDF Download
  • Pages 43

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About the Resource

The goal of this paper is to help enterprises rethink their approach to governance and how software is built inside larger organizations. Using a fictionalized story, this paper will highlight the importance of trust, how to tackle policy at scale, address standardization across the enterprise, and embrace ways to promote communication. By introducing concepts, tools, and ideas to reimagine governance at scale, we hope to convey a more humane way to enable high-velocity software delivery that inspires trust and is inherently more secure.

Thank you to reviewers Andres Vega and John Rzeszotarski.

Jason Cox
Sean D. Mack
Christina Yakomin
Brian Scott
John Willis
Elisabeth Hendrickson
Rosalind Radcliffe
Bill Bensing
Pat Birkeland
Jeff Kadans
Jason Cox

Jason Cox

Jason Cox is a champion of DevOps practices, promoting new technologies and better ways of working. His goal is to help businsses and organizations deliver more value, inspiration and experiences to our diverse human family across the globe better, faster, safer, and happier. He currently leads SRE teams at Disney and is the coauthor of the book Investments Unlimited. He resides in Los Angeles with his wife and their children.

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Sean D. Mack

Sean D. Mack

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Christina Yakomin

Christina Yakomin

Christina Yakomin is a Senior Manager in Vanguard’s Chief Technology Office, leading the Performance and Resilience Optimization team. She has worked at the company’s Malvern, PA, headquarters since graduating from Villanova University with an undergraduate degree in Computer Science. Throughout her career, she has developed an expansive skill set in front- and back-end web development, as well as cloud infrastructure and automation, with a specialization in Site Reliability Engineering. Christina has also worked closely with the Women’s Initiative for Leadership Success at Vanguard, volunteering both internally at the company and externally in the local community to further the career advancement of women and girls—in particular within the tech industry. She has previously shared her technical expertise at many conferences and events, including AWS re:Inforce, QCon, SRECon, and the Enterprise Technology Leadership Summit. In her spare time, Christina is passionate about traveling; she has visited twenty-seven different countries and thirty-two US states so far!

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Brian Scott

Brian Scott

Brian Scott is a seasoned technologist with over 25 years of experience in DevOps, SRE, and managing technical operations at scale in Cloud & Infrastructure. His career includes impactful roles at MySpace, OpenTable, and The Walt Disney Company. Currently, as a Principal Architect at Adobe, Brian supports engineering teams with technology, cloud, and AI governance and adoption while assisting senior leadership in solving enterprise-wide challenges and breaking down technical barriers.

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John Willis

John Willis

John Willis has worked in the IT management industry for more than 35 years and is a prolific author, including "Deming's Journey to Profound Knowledge" and "The DevOps Handbook." He is researching DevOps, DevSecOps, IT risk, modern governance, and audit compliance. Previously he was an Evangelist at Docker Inc., VP of Solutions for Socketplane (sold to Docker) and Enstratius (sold to Dell), and VP of Training & Services at Opscode where he formalized the training, evangelism, and professional services functions at the firm. Willis also founded Gulf Breeze Software, an award winning IBM business partner, which specializes in deploying Tivoli technology for the enterprise. Willis has authored six IBM Redbooks for IBM on enterprise systems management and was the founder and chief architect at Chain Bridge Systems.

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Elisabeth Hendrickson

Elisabeth Hendrickson

Elisabeth Hendrickson is a technology leader with over thirty years of experience in the tech industry, having led geographically distributed teams of engineers, product managers, and designers as VP R&D at a publicly traded company and VP Engineering at a Series B startup. She is the author of Explore It! and There's Always a Duck, and currently works with technology leaders to improve collaboration, decision making, and execution. Her philosophy centers on putting people first, focusing on incremental delivery and learning, and recognizing that there are many right ways to achieve outcomes depending on context, making her methodology-agnostic while emphasizing the importance of tight feedback loops and collaborative partnerships.

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Rosalind Radcliffe

Rosalind Radcliffe

IBM Fellow, CIO DevSecOps CTO

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Bill Bensing

Bill Bensing

Bill Bensing tranforms Shadow IT into legitimate software development organizations. Bill's recent thought-leadership is proving software devliery velocity and highly secure and compliant software are not mutally exclusive. He lives in Tampa Bay, FL, area.

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Pat Birkeland

Pat Birkeland

Business Analytics Platform Services Operations Lead

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Jeff Kadans

Jeff Kadans

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