Sooner Safer Happier
Antipatterns and Patterns for Business Agility

Coming November 10, 2020

Jonathan Smart, business agility practitioner, thought leader, and coach, reveals patterns and antipatterns to show how business leaders from every industry can help their organizations deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment.


by Jonathan Smart
with Zsolt Berend, Myles Ogilvie, and Simon Rohrer

“It is a real pleasure to read a book that doesn’t assume 'Agile is the solution, now what is your problem?' This is a realistic approach to adopting (or not adopting) agile in your organization. The theory is sound; the practice is extensive. I strongly recommend this book.”

—Dave Snowden, Chief Scientific Officer, Cognitive Edge, Creator of Cynefin

Better Value Sooner Safer Happier

It’s no secret that we are living in the Digital Age. Technology companies make up seven of the world’s ten largest firms by market capitalization. And the key to their success is the key to all modern organizations.

Jonathan Smart, business agility practitioner, thought leader, and coach, reveals patterns and antipatterns to show how business leaders from every industry can help their organizations deliver better value sooner, safer, and happier through high levels of engagement, inclusion, and empowerment. Through his decades of experience in the technology world, Smart provides business leaders with a blueprint for creating a world-class organization of the future.

Through Agile and Lean ways of working, business leaders can empower teams to improve production, grow together, and create better services for their customers. These better ways of working have overflowed from the IT department to every corner of successful organizations, taking root in every industry from aerospace to accounting, insurance to shipping.

This book is not about software development. It is not a book about the computer industry. This book is about applying agility across the entire organization. It’s a book that will put you at the front of change and ahead of the competition.

“Most organizations would say they have a solid strategy, and some are pursuing new ways of working to achieve that strategy; however, often not in an optimal way. BVSSH is the unlock for organizations, and this book gives the practical guidance to WIN.”

—Courtney Kissler, VP, Global Technology, Nike

About the Authors

Jonathan Smart is a business agility practitioner, thought leader, and coach. Smart leads Deloitte’s Business Agility practice, helping organizations deliver better value sooner, safer, and happier through the application of agile, lean, and DevOps principles and practices organization wide. Previously Smart lead Ways of Working globally for Barclays Bank, helping to triple productivity, where he and his team won the Best Internal Agile Team at the Agile Awards in 2016.

Smart is also the founder of the Enterprise Agility Leaders Network, a member of the Programming Committee for the DevOps Enterprise Summit, a member of the Business Agility Institute Advisory Council, a guest speaker at London Business School, and speaks at numerous conferences a year.


Myles Ogilvie has led, supported, and coached change initiatives within large and small enterprises for over twenty-five years. An advocate of no-nonsense problem-solving, he seeks to build transparency, improve collaboration, and enable outcomes that produce Better Value Sooner Safer Happier During 2016, when leading ways of working for a major UK investment bank during a period of intense regulatory and controls scrutiny, Myles applied lean and agile principles to risk management in the product development process. He is now a passionate advocate of patterns that can help foster a safer, leaner, and more innovative controls culture. 

Zsolt Berend is a business agility practitioner, coach, and trainer. He helps global organizations on their journey to achieving Better Value Sooner Safer Happier. He began his early career as a research fellow in astronomy, and then spent twenty years across industry sectors in various roles applying agile and lean practices, mainly in telecom, healthcare, financial services, and consulting. He was the global chair of the Agile Community of Practice at Barclays with more than 2,500 members, and with the Ways of Working Center of Enablement team, won “Best Internal Agile Team” at the Agile Awards 2016. He writes on Medium and is a speaker at conferences and meetups. His passion is data, measurements, insights, and the creation of learning organizations.

Simon Rohrer has been a hands on practitioner across both software engineering and enterprise architecture for over twenty-six years, and has had a passion for agile software development since picking up the eXtreme Programming white book in 1999. He’s passionate about an eclectic and pragmatic approach to modern ways of working, incorporating lean, agile, systems thinking, DevOps and other principles and practices at the right pace and in a human context in enterprises, typically with a legacy of existing technology and a drive to do things better.

“I can’t recommend this book enough. BVSSH is kind of a 'meta framework'—flexible yet explainable, realistic yet capable of step changes in effectiveness. Jon is a master coach and guide. Read, read again, and share.”

—John Cutler, Product Evangelist, Amplitude

Downloads & Extra Materials
Better Value Sooner Safer Happier with Jon Smart
from DevOps Enterprise Summit London 2019
DevOps Enterprise Summit Las Vegas 2019: Lightning Talk: Certified Really Agile Practitioner

“How I wish I had been lucky enough to have read this book a few years ago when embarking on my own attempt to deliver Value Sooner Safer Happier in the internal audit function at Barclays….This book is not just a great handbook to draw from to assist you on your journey, it is also a great read!“

—Sally Clark, Executive Coach, NED, Strategic Advisor and Avid Agilist


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