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Lack of Psychological Safety at Boeing

January 28, 2021 by Jonathan Smart 5 Comments

This post is an excerpt from the book Sooner Safer Happier: Antipatterns and Patterns for Business Agility by Jonathan Smart, with Myles Ogilvie, Zsolt Berend, and Simon Rohrer. 787 Dreamliner Factory, North Charleston, South Carolina Cynthia Kitchens was a quality manager at the Boeing North Charleston factory, which makes the 787 Dreamliner. According to an investigation by the New York Times in 2019, Kitchens said that her superiors penalized her in performance reviews and berated her on … [Read more...]

Filed Under: Sooner Safer Happier Tagged With: boeing, Jonathan Smart, psychological safety, Sooner Safer Happier

Guest Post: Project to Product, Software, and Safety: Getting in the Same Plane

December 18, 2018 by IT Revolution Leave a Comment

Guest Post by Mik Kersten, author of Project to Product Project to Product tells a story of what we can learn about building software by walking down the BMW Group Leipzig plant production line. The other wonder of mass production that makes repeated appearances throughout the book is the Boeing 787 Dreamliner, which has long been an inspiration to me and whose silhouette graces the cover of Project to Product. Not only is it a marvel of engineering and beauty, it is a marvel of supply chain … [Read more...]

Filed Under: Books, Project to Product Tagged With: bmw, boeing, business, flow framework, Gene Kim, information technology, IT, Mik Kersten, Project to Product, software delivery, value stream, value stream networks, value streams, wil pannell

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