I recently got a letter from someone that I had met last year, and it resonated with me for two reasons: it’s about how an Ops leader can gain DevOps skills, both for himself and for his team, and also because Pat and I both went through the Theory of Constraints program taught by Dr. James Holt at Washington State University. In his letter, he had asked for some career advice as someone who is currently an IT Operations lead at Boeing. His request was surprising to me in many ways: here’s … [Read more...]