By Clarissa Lucas, Technology Audit Director, Nationwide Insurance When the auditors come knocking, some people cringe and brace for the worst. Others immediately switch to survival mode, seeing auditors as adversaries out to make them look bad in a battle of good versus evil. Auditors can get a bad reputation quickly. Over the years, some have viewed them as the corporate police who get paid by the finding or as robots following a mysterious, unchanging checklist, unwilling to listen to … [Read more...]
DevOps for Low Code Platforms
By Andrew Davis, Sr. Director of Research & Innovation, Copado The history of computer science has seen the development of higher and higher layers of abstraction. Software has evolved from machine code to assembly language to C to Java to Kotlin. Hardware has evolved from custom-built computers to commodity servers to virtual machines to cloud servers to containers. Every new layer of abstraction hides enough complexity that we feel, for a time, that building and managing these systems has … [Read more...]
Driving a Tech-Led Reimagination through DevOps at eBay
According to Mark Weinberg and Randy Shoup, eBay is too slow and lags behind industry leaders in engineering velocity. At the 2021 DevOps Enterprise Summit, Mark Weinberg, the VP of Core Product Engineering, and Randy Shoup, the VP of Engineering and Chief Architect, described how they are using DevOps to transform engineering at eBay. Their mission is to make eBay’s software delivery velocity a competitive advantage for the company by addressing the systemic challenges that have accumulated … [Read more...]
DevOps and Internal Audit: A Great Partnership at Nationwide Insurance
Nationwide Insurance offers financial services, property and casualty lines, and pet and travel insurance, among other services. At the 2021 DevOps Enterprise Summit, Ethan Culp (NETC Sr. Associate), Rusty Lewis (IT Audit Specialist), and Clarissa Lucas (IT Audit Director) described how the Nationwide Internal Audit office is putting DevOps theories into practice, how they think about risks and controls, and the influence of automation on risk mitigation. As the Nationwide team shared, here are … [Read more...]
Iterative Enterprise SRE Transformation at Vanguard
Vanguard, a global asset management company, began to adopt SRE best practices to make their DevOps teams more effective around 2016, and shared their experiences at the 2021 DevOps Enterprise Summits. At the time Vanguard began its transformation, they had not yet begun public cloud migration. All monolithic applications were hosted in a privately owned data center. All deployments were released on a quarterly schedule by deployment and operations teams—not development teams. These deployments … [Read more...]
Building a DevOps Mindset across the Business and Technology at Target
Circa 2015, Target, one of the largest retailers in the US, was struggling with multiple priorities on which they were making very little progress. Their delivery model was based on third parties, so they retained very little IP, which presented morale and stability challenges, especially since the organization was rooted in legacy ways of working. Target needed to address issues of what the company was prioritizing, update the skill-set and makeup of the workforce, anchor more to architecture, … [Read more...]
Saving the Economy From Ruin (With a Hyperscale PaaS) at HMRC
This case study was excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. HMRC, Her Majesty’s Revenue and Customs, is the tax collection agency for the UK government. In 2020, HMRC distributed hundreds of billions of pounds to UK citizens and businesses in an unprecedented financial support package that would eventually see around 25% of the entire UK workforce supported by public money. HMRC built the technology … [Read more...]
Shifting Security Left at Fannie Mae
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis, and Nicole Forsgren, PhD. Fannie Mae has a more than $3 billion balance sheet and helps finance approximately one in four homes in the US as of 2020. At Fannie Mae, safety and soundness is part of their mission. They’ve experienced crises before. With a low risk tolerance, their challenge was ensuring that security strengthened everything they did. DevOps … [Read more...]
Biz and Tech Partnership toward Ten “No Fear Releases” Per Day at Capital One
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. Over the last seven years, Capital One has been undergoing an Agile/DevOps transformation. In that time, they’ve moved from waterfall to Agile, from outsource to insource and open-sources, from monolithic to microservices, from data centers to the cloud. But they were still facing a big problem: an aging customer servicing platform. … [Read more...]
Creating a Win-Win for Dev & Ops at CSG
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. After successfully improving releases between 2012 and 2015, CSG further evolved their organizational structure to improve their day-to-day operational stance. At the DevOps Enterprise Summit in 2016, Scott Prugh, Chief Architect and VP Software Engineering at the time, spoke about a dramatic organizational transformation that combined … [Read more...]
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