This case study was excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. HMRC, Her Majesty’s Revenue and Customs, is the tax collection agency for the UK government. In 2020, HMRC distributed hundreds of billions of pounds to UK citizens and businesses in an unprecedented financial support package that would eventually see around 25% of the entire UK workforce supported by public money. HMRC built the technology … [Read more...]
Shifting Security Left at Fannie Mae
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis, and Nicole Forsgren, PhD. Fannie Mae has a more than $3 billion balance sheet and helps finance approximately one in four homes in the US as of 2020. At Fannie Mae, safety and soundness is part of their mission. They’ve experienced crises before. With a low risk tolerance, their challenge was ensuring that security strengthened everything they did. DevOps … [Read more...]
Biz and Tech Partnership toward Ten “No Fear Releases” Per Day at Capital One
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. Over the last seven years, Capital One has been undergoing an Agile/DevOps transformation. In that time, they’ve moved from waterfall to Agile, from outsource to insource and open-sources, from monolithic to microservices, from data centers to the cloud. But they were still facing a big problem: an aging customer servicing platform. … [Read more...]
Creating a Win-Win for Dev & Ops at CSG
This case study has been excerpted from the second edition of The DevOps Handbook by Gene Kim, Jez Humble, Patrick Debois, John Willis and Nicole Forsgren, PhD. After successfully improving releases between 2012 and 2015, CSG further evolved their organizational structure to improve their day-to-day operational stance. At the DevOps Enterprise Summit in 2016, Scott Prugh, Chief Architect and VP Software Engineering at the time, spoke about a dramatic organizational transformation that combined … [Read more...]
Where to Start with DevOps Part 1: Selecting which Value Stream to Start With
Choosing the best value stream for your DevOps transformation deserves careful consideration. Not only does the value stream you choose dictate the difficulty of your transformation, but it also dictates who will be involved in the transformation, how you organize teams, and how you can best enable those teams and the individuals within them. In the first part of our Where to Start with DevOps series, adapted from the fully updated and expanded second edition of The DevOps Handbook, we'll look … [Read more...]
The Three Ways Revisited: The DevOps Handbook, Second Edition
Wondering if The DevOps Handbook is for you? First edition authors, Gene Kim, Jez Humble, Patrick Debois and John Willis developed this book for anyone looking to transform their IT organization—especially those who want to make serious changes through the DevOps methodology in order to increase productivity, profitability and win the marketplace. In the newly released second edition, Nicole Forsgren has added new material, research, and statistics that prove DevOps really does work. It is … [Read more...]
2021 DevOps Enterprise Forum Guidance Papers
Every year, IT Revolution gathers industry leaders and experts to discuss the challenges they face. Over the course of the three days, they work together to identify and create written guidance for the top problems facing the community. This year, they produced seven guidance papers on subjects ranging from shared services to cloud transformations. The full set of papers can be read for free in the Fall 2021 DevOps Enterprise Journal. 1. Accelerating Shared Services: Or How to Make Shared … [Read more...]
Announcing The DevOps Handbook Second Edition
We're delighted to announce that over the last year we've been hard at work updating the iconic The DevOps Handbook! Originally written over the span of five years, authors Gene Kim, Jez Humble, Patrick Debois, and John Willis created the go-to guide for embarking on a DevOps transformation in any industry. Since the original publication in 2016, the book has gone on to sell more than 250,000 copies and be translated into 11 languages. As the five year anniversary approached, we decided it was … [Read more...]
Kessel Run: The US Air Force’s Digital Journey in 12 Parsecs or Less
Kessel Run is an effort of the US Air Force to build software using principles from DevOps, deploying multiple times per day to support the multiple people who depend upon them. At the 2020 DevOps Enterprise Summit Las Vegas-Virtual, Adam Furtado explored their amazing transformation. Their story begins in October of 2015 when the US military struck a Doctors Without Borders hospital in Afghanistan, believing it to be an enemy stronghold. Afghan commandos were under fire and the US needed to … [Read more...]
State of DevOps: 2020 and Beyond
What Happened in 2020 Most organizations entered 2020 with a plan, and all those plans were completely upended by a global pandemic and the economic downturn that happened afterward. And yet I think 2020 has been illuminating in showing what technology can do in a time of incredible crisis. I experienced this myself with DevOps Enterprise Summit. In a normal year, we host two in-person conferences in the US and UK. Of course in 2020, an in-person conference where thousands of people fly into a … [Read more...]
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