Gemba The Japanese meaning is "the real place". In business it  typically means “where value is created” and in lean manufacturing it means “the factory or shop floor”.  In Lean Six Sigma (LSS) it is common to hear the phrase “Going to Gemba” (meaning the real place where the work is being done).  This is also sometimes referred to as process mapping. The reason this is an important word in terms of DevOps is that DevOps inherits a lot of ideas from LSS and the “Theory of Constraints” … [Read more...]