Humans are tribal. We need to belong to groups. But this instinct to belong is also an instinct to exclude. Besides the positive benefits of these social structures, they all share some undesired antipatterns and bubble effects, including: Silo Mentality: people and teams within the bubble want to protect their information, not share it with others in the same company. Limited Discoverability: learnings, knowledge, and information outside the bubble cannot be reached and discovery is limited … [Read more...]
Making Bureaucracy Lean, Learning and Enabling
This post is a transcript of Mark Schwartz's DevOps Enterprise Summit- London 2020 presentation. Hi everyone. My name is Mark Schwartz. I'm an enterprise strategist with Amazon Web Services. I think I've spoken at every one of these DevOps Enterprise Summits since 2014, so I hope you're not getting tired of me yet. I think some of you might also have read one or more of my books. There's The Art of Business Value, A Seat at the Table, and War and Peace and IT. And the exciting … [Read more...]
Conversations: How to Improve and Why You Won’t
This post was adapted from Episode 121 of the Troubleshooting Agile Podcast. Continuing our tour of our new book Agile Conversations, we come to our chapter on the foundational method for conversational analysis, the Four Rs. We briefly explain the value of conversational analysis, and share our observation that even highly motivated people who know how much it can help their agile teams find it hard to actually pull out a piece of paper and do an analysis. The reasons for this are very … [Read more...]
