The culture of an organization is important. It makes a difference in how everything comes out. In this excerpt for Episode 17 of The Idealcast, Gene Kim espouses on Ron Westrum’s question: How do you measure culture? --- I just wanted to break in quickly and give some more information on what Dr. Westrum was just referring to, because believe it or not, this also came up in the workshop that I took at MIT with Dr. Steven Spear in 2014. NASA: Experimental versus Compliance-Driven … [Read more...]
Westrum’s Organizational Model in Technology Organizations
This post was adapted from Chapter 3 of Accelerate: the Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by Nicole Forsgren, PhD, Jez Humble, and Gene Kim. --- It is practically a truism in DevOps circles that culture is of huge importance. However, culture is intangible; there exist many definitions and models of culture. Our challenge was to find a model of culture that was well-defined in the scientific literature, could be measured … [Read more...]
