Nicole Forsgren, PhD, is the Director of Organizational Performance & Analytics at Chef, a configuration management and IT automation leader. She is an academic partner at the Social Analytics Institute at Clemson University and received her PhD in Management Information Systems and her Masters in Accounting from the University of Arizona. Prior to her role at Chef, Nicole was an Assistant Professor at Utah State University and Pepperdine University. She is an expert in IT adoption and use, DevOps impacts, and communication and knowledge management practices, particularly among technical professionals. Her background spans analytics, enterprise storage (specializing in RAID performance), cost allocation, user experience, and systems design and development. She is a featured speaker at industry and academic events and is involved in women in technology initiatives.