Inspire, develop, and guide a winning organization.
Create visible workflows to achieve well-architected software.
Understand and use meaningful data to measure success.
Integrate and automate quality, security, and compliance into daily work.
Understand the unique values and behaviors of a successful organization.
LLMs and Generative AI in the enterprise.
An on-demand learning experience from the people who brought you The Phoenix Project, Team Topologies, Accelerate, and more.
Learn how making work visible, value stream management, and flow metrics can affect change in your organization.
Clarify team interactions for fast flow using simple sense-making approaches and tools.
Multiple award-winning CTO, researcher, and bestselling author Gene Kim hosts enterprise technology and business leaders.
In the first part of this two-part episode of The Idealcast, Gene Kim speaks with Dr. Ron Westrum, Emeritus Professor of Sociology at Eastern Michigan University.
In the first episode of Season 2 of The Idealcast, Gene Kim speaks with Admiral John Richardson, who served as Chief of Naval Operations for four years.
New half-day virtual events with live watch parties worldwide!
DevOps best practices, case studies, organizational change, ways of working, and the latest thinking affecting business and technology leadership.
Is slowify a real word?
Could right fit help talent discover more meaning and satisfaction at work and help companies find lost productivity?
The values and philosophies that frame the processes, procedures, and practices of DevOps.
This post presents the four key metrics to measure software delivery performance.
April 15, 2024
Holy cow, Enterprise Technology Leadership Summit Europe Virtual is happening next week, and I’m super excited about the programming that we have planned. We have a lot of exciting new experience reports lined up and a bunch of subject matter experts joining us, many of whom you can learn more about below!
Luca Ingianni — Consultant, Trainer, EngineerTom Baker — Robot Behavior Software Architect, Medtronic
One of the things that excited me so much about this presentation is how they experimented with very different ways for system architects to work with hundreds of engineers. They explore how one creates the ideal working environment to push the frontiers of what is possible for building and operating surgical robots, which definitely qualifies as a safety-critical, cyber-physical system that must operate in a highly regulated industry.
Laura Tacho — CTO at DXJamie Hook — Platform DevOps Lead, Pfizer
Over the past decade, we’ve had experience reports from nearly every industry vertical; however, one notable absence is from the pharmaceutical industry, which was so important for society to regain normalcy after the global pandemic.
That is why I’m so excited about this amazing presentation about how developer experience became so critical at Pfizer and how they helped their organization win, eventually helping thousands of developers across the organization.
Olivier Jacques — Sr DevOps and Cloud Architect, AWSClaude Ampigny — Sr Customer Delivery Architect, AWSClément Sabater — Delivery Manager, EDF
I’m super excited that we have another fantastic experience report from a large industrial organization that provides critical infrastructure and, thus, is highly regulated. They will provide a behind-the-scenes view of the digitalization program and how they adopted innovative strategies such as the “You Build It, You Run It” model, “Team Topologies” for organizations, and Amazon’s efficient operational mechanisms. These approaches are part of their broader effort to enhance innovation and streamline processes, co-presented with a long-time member of the community, Olivier Jacques.
Mili Orucevic — Chief Software Quality Engineer, Visma Software InternationalAlin Iacob — Cloud Architect, Visma Software International
This session is about how Visma, one of Europe’s largest providers of business-critical cloud software, is able to continuously wire winning organizations at scale through transformations in culture, engineering, and security by utilizing the principles of slowification, amplification, and simplification to create amazing improvements that help their organization win.
Barbara Arnst — Transformation Leader – Organization Designer, Telenet (LibertyGlobal)
Telenet, a leading Belgian telecommunications provider, adopted an agile-at-scale operating model across its Business and IT sectors in 2019. Since then, the company has embarked on an intensive learning journey to achieve true business agility. Most recently, Telenet revamped its operating model, reorienting the entire organization toward customer-centricity and positioning software as central to its operations. This talk offers an open reflection on the past 12 months of this journey, exploring which paradigm shifts were embraced by their leadership, which were more challenging, and why. It also discusses key takeaways for other leaders from this experience.
Sam Yeats — Founder & CEO, TeamForm
In this presentation, Sam talks about his work benchmarking hundreds of organizations, uncovering how organizations create strategies, fund programs, set goals, organize, manage siloes, execute, and the problems that result. He discusses common patterns and configurations, and how nearly all organizations are missing some piece of critical “wiring.” He offers insights into addressing these patterns and suggests actionable steps for leaders to take.
Stefan Ostwald — Co-Founder & CTO, ParloaPeter Petrovics — Strategic Advisor, Equal Experts
Over the last twelve months, I’ve been super-excited about how many experience reports we’ve had from technology leaders as they experiment with and adopt AI technologies. Here’s a fantastic experience report about launching one of Europe’s largest GenAI-driven conversational FAQ services for a multinational enterprise with 50MM customers in 30 countries. They will talk about major hurdles, including those of “hallucinations” and privacy concerns, and how they overcame them.
Jennifer Petoff, PhD — Director, Google Cloud Platform and Technical Infrastructure Education
I’m excited about this session because this is a community that has adopted SRE principles and patterns at large scale. However, many have noted that SREs often require people with considerable experience. In fact, the 2019 StackOverflow Developer Survey noted that “DevOps specialists and SREs are among the highest paid, most experienced, and most satisfied with their jobs.”
Dr. Jennifer Petoff describes what the Google SRE organization is doing to create a new talent pipeline, focusing on universities and new engineers!
Akash Rajendra Ventekar — Engineering Manager, ComcastQuincy Iheme — Engineering Manager, Comcast
This is a community that has focused on the progression of technology leaders, and it’s been amazing to see how their careers and areas of responsibility have grown over the past decade. However, I can personally attest that going from an individual contributor to a management role is a huge leap.
This is why we’re so delighted with this submission from Akash and Quincy on their challenges and learnings making this transition and the resources they drew upon. I think this is such a fantastic topic, and I’m delighted that they’re part of the program.
Michael Vormittag — Head of SAP Delivery, Architecture, Analytics & CTO Office, Daimler TruckMarko Klemetti — CTO, Eficode
In 2022, Daimler Truck was spun off from Mercedes-Benz to become the world’s largest independent truck and bus manufacturer. This separation opened the door to creating a modern development environment, emphasizing Developer Experience and adopting a DevOps culture. In this experience report, they will describe a unified developer platform called The Truck Toolchain (T3). This platform is designed to enhance Developer Experience and pave the way for future technical innovations, including GenAI-based tooling.
They describe the process of separating a massive business unit, including its R&D and developer tooling components. Additionally, they share valuable insights gained from this experience that are relevant to any organization in the process of building or refining their developer platforms.
Jon Smart — Founder, Business Agility Coach, Sooner Safer Happier
Throughout the years, I have learned so much from Jon. And he, like so many of us in this community, is thinking about how we create organizational structures that foster positive outcomes rather than hinder them.
Jon is now working on a new book, delving into the centuries of advancement of ways of working. He will be sharing some of the amazing things he has learned, and he’ll offer insights that resonate deeply with my own experiences while working on Wiring the Winning Organization.
Willem van Lammeren — Technical Lead Industrial IT, Solvay (Previous: Manager Industrial IT at BASF)David Ariens — Manager, Analytics for Industry; Author, The IT/OT Insider (Previous: Director Industrial Digitalization at BASF)
I’m so excited about this presentation describing a significant challenge in the manufacturing industry—productivity has stalled despite ongoing technological advancements, which is attributed to perpetual pilot projects and the growing divide between IT and operational technology. The presentation proposes a structured approach to bridge this gap, starting with fostering cooperation, applying team topologies to improve workflows, and finally introducing agile and DevOps methodologies. This strategy aims to enhance manufacturing productivity by better integrating IT innovations directly into operational practices.
Bharghava Bhogireddy — Senior Operations Architect, Legal and GeneralJennifer Pickard — Head of Engineering, Legal and GeneralTariq Surty — Director of IT, Legal and General
Legal & General (L&G) is one of the UK’s largest financial services and asset management companies. This experience report describes their initiative to overhaul the company’s mainframe engineering and delivery systems. By incorporating modern engineering practices, cloud technologies, and advanced data handling, the project seeks to enhance both the speed and quality of service delivery. A key focus is to improve the developer experience and eliminate the requirement for mainframe expertise. This approach is intended to help L&G attract and retain top engineering talent while also mitigating the risk associated with reliance on key personnel.
Gayathri Shriram — Agile Consultant(Unit Agile Leader), TCSMark Anning — Openreach Lead Agile Coach
Although requirements aren’t talked about a lot within this community, we were so intrigued by this submission. They made the case that requirements must be done well to get good outcomes from technology, and they raised some startling questions: What really defines a good requirement? Is it simply a tool for achieving mutual understanding between those who need a solution and those who provide it? It’s often said that what gets measured gets managed, but when measurement criteria turn into mere targets, a superficial checkbox mentality can dominate. So, how can we mitigate this risk?
Vasileios Konofaos — Head of Delivery Service Delivery Platform, KPMG SwitzerlandNandkishor Gaikwad — Chief Architect – Technology, KPMG Switzerland
An experience report from KPMG Switzerland on their strategic pursuit of Sustainable Business Agility, and the “SwissAlps” cloud platform that resulted from it, built upon Microsoft Azure. They will present their lessons learned utilizing practices such as platform-as-a-product, the Flow Framework, DevSecOps, and Infrastructure as Code, as well as the critical role of a Swiss-hosted cloud platform in their digital strategy.
Anna Josefin Salomonsson — Director Digital Governance, VELUXHenrik Høegh — Senior Manager, Platform Engineering, VELUX
VELUX is a Danish manufacturing company that specializes in producing roof windows and skylights. This experience report shares how they are rethinking their internal technologies from being a cost-center to being product-led. I love this presentation because of how they vividly describe how internal capabilities are now created, in a way that is as exciting and vibrant as any startup.
Christof Leng, PhD — SRE Engagements Product Area Lead, Google
Over the years, Christof has managed and worked on various parts of Google services, including Cloud, Ads, and internal developer tooling. I have learned so much from him about the dynamic interaction between Google SRE leadership and Dev leadership within a functional organization.
He’s now spoken at this conference 3 times, and this year, he will discuss the dynamic interaction between Google SRE leadership and Dev leadership within a functional organization.
Stéphane Di Cesare — Platform Engineer, Platform Experience, DKB
In this session led by Stéphane Di Cesare, we’ll learn invaluable insights into navigating the complex landscape of container platform adoption. Stéphane has a background spanning platform engineering, consulting, and sales engineering and will share actionable strategies for addressing common hurdles faced when integrating container platforms into established workflows. From overcoming resistance from legacy developers skeptical of cloud-native concepts to effectively communicating the value proposition to key stakeholders, including finance teams, we will learn how to articulate the benefits of their container platform in a language that resonates across diverse audiences.
Boris Cipot — Senior Security Engineer, Synopsys
Amid the growing influence of AI and open-source components, prioritizing security in software development has become paramount. This session aims to dispel Hollywood myths surrounding cyberattacks, delving into the genuine threats inherent in today’s software supply chain. Led by Boris Cipot, we’ll delve into best practices for fortifying software against vulnerabilities and navigating tight development schedules.
Jacob Brank — Lead Product Manager, FortoAndy Duncan — Head of Engineering, Equal Experts
I’m ridiculously excited about this next presentation: Forto is a logistics-tech company that set out to revolutionize the shipping industry. Jacob and Andy will describe the complexities of this industry, including procuring container shipping capacity and matching supply with demand in a rapidly fluctuating market, which the COVID-19 pandemic and the Red Sea shipping crisis contributed to. They will describe the development and impact of new tools they built to optimize some of the most important processes of the company, and all the skills and experiences required to make that happen. They will also describe the benefits they created, again, helping them not just win in the marketplace but ensure the smooth operations of an industry we all rely upon.
Matthew McLarty — CTO, BoomiStephen Fishman — Global Practice Lead – Customer Success Strategy & Architecture, MuleSoft
I got to read an early copy of Stephen Fishman and Matthew McLarty’s new book, Unbundling the Enterprise, and it blew me away. It is a combination of some of my favorite books: Dr. Carliss Baldwin’s Design Rules and Eric Evans’s Domain Driven Design, with the strategic business insights akin to Good to Great and Reengineering the Corporation.
I think this is an important book, and, like Wiring the Winning Organization, is part of a Kuhnsian moment that describes how economic theory should inform how we wire our organizations and the value that it can create.
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. His books have sold over 1 million copies—he is the WSJ bestselling author of Wiring the Winning Organization, The Unicorn Project, and co-author of The Phoenix Project, The DevOps Handbook, and the Shingo Publication Award-winning Accelerate. Since 2014, he has been the organizer of DevOps Enterprise Summit (now Enterprise Technology Leadership Summit), studying the technology transformations of large, complex organizations.
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