Inspire, develop, and guide a winning organization.
Create visible workflows to achieve well-architected software.
Understand and use meaningful data to measure success.
Integrate and automate quality, security, and compliance into daily work.
Understand the unique values and behaviors of a successful organization.
Explore our extensive library of experience reports.
An on-demand learning experience from the people who brought you The Phoenix Project, Team Topologies, Accelerate, and more.
Learn how making work visible, value stream management, and flow metrics can affect change in your organization.
Multiple award-winning CTO, researcher, and bestselling author Gene Kim hosts enterprise technology and business leaders.
In the first part of this two-part episode of The Idealcast, Gene Kim speaks with Dr. Ron Westrum, Emeritus Professor of Sociology at Eastern Michigan University.
In the first episode of Season 2 of The Idealcast, Gene Kim speaks with Admiral John Richardson, who served as Chief of Naval Operations for four years.
Breaking news—we’re returning to Europe to host an in-person conference this year! Plus a special workshop on 15 May.
Click here to inquire about sponsorship opportunities.
Adrian Cockcroft & Authors of The Value Flywheel Effect
The Value Flywheel Effect
DevOps best practices, case studies, organizational change, ways of working, and the latest thinking affecting business and technology leadership.
David Anderson and Mark McCann, coauthors of The Value Flywheel Effect, helped create the Serverless-First strategy at Liberty Mutual in 2016
Will help organizations how they handle audit, compliance, and security for software systems
The values and philosophies that frame the processes, procedures, and practices of DevOps.
This post presents the four key metrics to measure software delivery performance.
June 8, 2016
It’s no secret that the financial services industry is undergoing major disruption and transformation. As such, Ron van Kemenade, CIO of ING Bank and DevOps Enterprise Summit London speaker, sits down with Dion Hinchcliffe, Chief Strategy Officer at 7Summits, to share his strategic narrative around the IT transformation journey and explains the global impact of digital transformation initiatives on banking.
As a senior technology executive with more than 20 years of experience in the financial services industry, and CIO of one of the leading international financial institutions worldwide, van Kemenade leads a global team that serves both retail and corporate customers in more than 40 countries around Europe, Northern and Latin America, Asia and Australia. Over the past couple of years, Van Kemenade’s focus has gradually shifted from more commercial and operations roles to that of information technology. He finds the influence that the (changes in) information technology can make on the customer experience of a company’s customers very motivating.
Van Kemenade is a strong believer in the Agile methodology and successfully led the transformation of the IT organization at ING Netherlands from a risk averse organization into an agile powerhouse that is now moving towards Continuous Delivery by building DevOps teams. He is now working to expand the DevOps model globally across ING and create one collaborative community out the respective local IT organizations in ING. This was evident in his discussion with Hinchcliffe, whereby Van Kemenade said “Customer behavior is the most important metric at ING today – it’s the most important KPI we have.”
For the full video interview, visit: https://www.cxotalk.com/financial-services-digital-transformation-ron-van-kemenade-cio-ing-bank.
One particularly eye-opening statement from Van Kemenade during his discussion with Hinchcliffe was when he explained “We truly believe banking should be as easy as opening an app.” To make this a reality, Van Kemenade and his fellow colleagues at ING realize that an ever-evolving DevOps transformation journey is necessary for survival. “Assume disruption is out there, it’s all about how you are prepared to deal with that,” says Van Kemenade.
Join Ron van Kemenade at DevOps Enterprise Summit London!
Want to spend two full days amongst world-class tech leaders such as Ron van Kemenade? Join us in London this June as we identify and amplify the best practices held by leaders and practitioners at some of the oldest and largest organizations on the planet! The inaugural DevOps Enterprise Summit London event brings together a strong community across multiple industries and more than a dozen countries across the world. The purpose? Together we can elevate the state of DevOps and affect change at our own organizations based on receiving practical advice presented through personal stories told by those who have “been there” and “done that.” If you haven’t registered yet for the event, it’s not too late (but tickets are going fast!). You can still sign up here!
DevOps Enterprise Summit London June 30 & July 1, 2016 Hilton London Metropole 225 Edgware Road, London, UK
Trusted by technology leaders worldwide. Since publishing The Phoenix Project in 2013, and launching DevOps Enterprise Summit in 2014, we’ve been assembling guidance from industry experts and top practitioners.
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