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April 3, 2020

Remote-First Team Interactions

By Matthew Skelton ,Manuel Pais

Remote-first work has suddenly become the “new normal” for many companies around the world. There is plenty of advice out there on how individual teams can bond and work effectively remotely, but there is little that addresses remote interactions between different teams that need to collaborate remotely as part of the same value stream.

Moving entire enterprises online can exacerbate pre-existing interaction problems, increase wait times, and slow delivery and even response to incidents. This free 30-minute webinar from Team Topologies authors Manuel Pais and Matthew Skelton begins the conversation around how to coordinate multiple teams remotely.

They present useful approaches to clarify and evolve inter-team interactions and communication in this remote-first world. Designing Team APIs and virtual communication channels that promote relevant team interactions while minimizing communication overhead to help modern organizations maintain fast flow of delivery.

The slides are also available for view or download here.

- About The Authors
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Matthew Skelton

Matthew Skelton has been building, deploying, and operating commercial software systems since 1998. Head of Consulting at Conflux (, he specialises in Continuous Delivery, operability and organisation design for software in manufacturing, ecommerce, and online services, including cloud, IoT, and embedded software.

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Manuel Pais

Manuel Pais is a DevOps and Delivery Coach and Consultant, focused on teams and flow first. He helps organizations adopt test automation and continuous delivery, as well as understand DevOps from both technical and human perspectives. Manuel has been in the industry since 2000, having worked in Belgium, Portugal, Spain, and the UK.

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