LLMs and Generative AI in the enterprise.
Inspire, develop, and guide a winning organization.
Understand the unique values and behaviors of a successful organization.
Create visible workflows to achieve well-architected software.
Understand and use meaningful data to measure success.
Integrate and automate quality, security, and compliance into daily work.
An on-demand learning experience from the people who brought you The Phoenix Project, Team Topologies, Accelerate, and more.
Learn how to enhance collaboration and performance in large-scale organizations through Flow Engineering
Learn how making work visible, value stream management, and flow metrics can affect change in your organization.
Clarify team interactions for fast flow using simple sense-making approaches and tools.
Multiple award-winning CTO, researcher, and bestselling author Gene Kim hosts enterprise technology and business leaders.
In the first part of this two-part episode of The Idealcast, Gene Kim speaks with Dr. Ron Westrum, Emeritus Professor of Sociology at Eastern Michigan University.
In the first episode of Season 2 of The Idealcast, Gene Kim speaks with Admiral John Richardson, who served as Chief of Naval Operations for four years.
Exploring the impact of GenAI in our organizations & creating business impact through technology leadership.
DevOps best practices, case studies, organizational change, ways of working, and the latest thinking affecting business and technology leadership.
The debate over in-office versus remote work misses a fundamental truth: high-performing teams succeed based on how they’re organized, not where they sit.
Leaders can help their organizations move from the danger zone to the winning zone by changing how they wire their organization’s social circuitry.
The values and philosophies that frame the processes, procedures, and practices of DevOps.
This post presents the four key metrics to measure software delivery performance.
September 24, 2012
“The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win,” coming out in January 15, 2013, has been one of the most rewarding projects I’ve ever worked on. The feedback from our early reviewers often included comments like, “You must have been hiding in a closet somewhere in our organization, because you’ve described our situation almost exactly.”
Charlie Betz told me that it was like a “slasher flick for IT,” resembling Stephen King more than our mutual hero Dr. Elityahu Goldratt, who wrote the book, “The Goal,” which our book is definitely modeled after. In fact, each of the main characters of the book are a synthesis of many real people, which is why I believe they resonate so well with readers.
Which leads me to one of the most interesting comments I’ve received, which came from a very good friend of mine, Paul Love. He was a co-author of the “Visible Ops Security” book, and I’ve been studying him since I first met him when we was at Schlumberger-SEMA in 1999.
You’d think that since Paul and I have so much in common, he’d really like “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, right?
Boy, was I surprised… In short, he said he not only hated it, but that he got angry reading it, and even was angry at me. Here’s what he wrote:
“When I first read The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win, John made me angry. As a 20 year security veteran, John’s [the CISO in the book] totally selfish ‘my way or the highway’ attitude actually made me physically mad. Who did this guy think he was anyway? Why was Gene painting the infosec practitioner in such an unflattering light? After finishing the book, I took a moment to look back on my career. Thinking of all of the people like John who I’d run into and worked with over the year I realized, with a little bit of terror, why I hated him so much. Before I studied Visible Ops and DevOps, I was John. It wasn’t until 2004 that I truly internalized that security is a part of the business, not against it. I didn’t want to see that pre-2004 self described in print so vividly. Gene, Kevin, and George have really hit it on the head. In order for IT and the business to succeed, we’ve got to realize that Security and the rest of the company are not at odds. It’s crucial that we learn to work together.”
Paul and I have laughed about this frequently, and his comments have been one of my favorites about the novel to date.
You can learn more about the novel and even pre-order it here.
Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. His books have sold over 1 million copies—he is the WSJ bestselling author of Wiring the Winning Organization, The Unicorn Project, and co-author of The Phoenix Project, The DevOps Handbook, and the Shingo Publication Award-winning Accelerate. Since 2014, he has been the organizer of DevOps Enterprise Summit (now Enterprise Technology Leadership Summit), studying the technology transformations of large, complex organizations.
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