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A Leader’s Guide to Working with Consultants

By Josh Atwell, Elizabeth Donaldson, John Esser, Ron Forrester, Ben Grinnell, Jason Hobbs, Courtney Kissler, Jessica Reif

Moving from Consultant Dependency to Building Internal Capability

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With the end of the COVID-19 pandemic on the horizon, leaders are looking to accelerate their digital transformation efforts. According to one survey, 80% of executives across industries are planning to accelerate their transformations, with 65% expecting to increase the amount they invest in digital.
Given that many companies will not be building their full set of digital capabilities in house, we expect consulting relationships will remain popular among companies seeking to reinvent themselves. We do not intend to discourage the use of consultants—there are many situations where consultants can provide tremendous value. Instead, we hope to help you identify those situations and maximize the value of your consulting relationship while minimizing the risk of the engagement.
  • Publication Date 2021
  • Pages 28

Features

  • Clear Guidance

    This paper focuses on three specific factors to consultancy success: accountability, dependency, and disruption of change.

  • Expert Authors

    This paper is written by experienced leaders across industries who have worked with successful partnerships with consultants across multiple industries.

  • Case Studies

    This paper illustrates both successful and not successful consultant experiences in real-life organizations across industries.

  • All Levels

    Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.

About the Resource

With the end of the COVID-19 pandemic on the horizon, leaders are looking to accelerate their digital transformation efforts. According to one survey, 80% of executives across industries are planning to accelerate their transformations, with 65% expecting to increase the amount they invest in digital.
Given that many companies will not be building their full set of digital capabilities in house, we expect consulting relationships will remain popular among companies seeking to reinvent themselves. We do not intend to discourage the use of consultants—there are many situations where consultants can provide tremendous value. Instead, we hope to help you identify those situations and maximize the value of your consulting relationship while minimizing the risk of the engagement.

Josh Atwell
Elizabeth Donaldson
John Esser
Ron Forrester
Ben Grinnell
Jason Hobbs
Courtney Kissler
Jessica Reif
Josh Atwell

Josh Atwell

Multi-disciplined marketing and technology leader who has moved from hands on technology to leading marketing and advocacy teams to improve customer enablement and engagement.

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Elizabeth Donaldson

Elizabeth Donaldson

Market Researcher at Atlassian

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John Esser

John Esser

Chief Executive Officer at Veracity Solutions

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Ron Forrester

Ron Forrester

Chief Technology Officer at Blue Nile

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Ben Grinnell

Ben Grinnell

Evangelist for modern IT practices that help organisations use their technology to learn & act fast, safely and at scale

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Jason Hobbs

Jason Hobbs

Senior Manager, Customer Technology (Transformation)

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Courtney Kissler

Courtney Kissler

Chief Technology Officer at Zulily

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Jessica Reif

Jessica Reif

PhD Student at Duke | Management & Organizations

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