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Organizing for Success

By Trent Hone, Gene Kim, Dr. Steven J. Spear, Brian Beachkofski, Max Reele, Jay Long, Jesse Cooper, Rick Jack, Andres Otero, John Schreiner, Jeff Worthington

Why Many Government Software Factories Are Dying While Others are Thriving

Winning the future fight requires fully unleashing technical capabilities across the US Department of Defense (DoD) and other government agencies. Developing software at speed and scale is crucial to that effort. In February 2022, Deputy Secretary of Defense Dr. Kathleen Hicks charted a path forward by releasing the DoD Software Modernization Strategy, arguing that “delivering a more lethal force requires the ability to evolve faster and be more adaptable than our adversaries.”

However, government software efforts lag behind. Operating at greater speed and agility is absolutely essential to winning the future fight. After surveying approximately 30 government software efforts, some key attributes as to what is going wrong are clear—first, it is not a technology issue. Instead, it is organizational—most DoD software efforts are not achieving desired war-fighter outcomes because they are not organized to succeed. Our findings reinforce prior research that indicates the greatest challenges with DoD software are “non-technical challenges dealing with regulations, organizational culture, and process.”

  • Publication Date September 27, 2022
  • Pages 7

Features

  • Key Attributes

    This paper surveyed 30 government software efforts and lists some key attributes learned from that survey.

  • Culture is Key

    The findings in this paper reinforce prior research that indicates the greatest challenges with DoD software are non-technical challenges.

  • Expert Authors

    This paper was compiled by technology leaders in the DoD and from individual surveys.

  • All Levels

    Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.

About the Resource

Winning the future fight requires fully unleashing technical capabilities across the US Department of Defense (DoD) and other government agencies. Developing software at speed and scale is crucial to that effort. In February 2022, Deputy Secretary of Defense Dr. Kathleen Hicks charted a path forward by releasing the DoD Software Modernization Strategy, arguing that “delivering a more lethal force requires the ability to evolve faster and be more adaptable than our adversaries.”

However, government software efforts lag behind. Operating at greater speed and agility is absolutely essential to winning the future fight. After surveying approximately 30 government software efforts, some key attributes as to what is going wrong are clear—first, it is not a technology issue. Instead, it is organizational—most DoD software efforts are not achieving desired war-fighter outcomes because they are not organized to succeed. Our findings reinforce prior research that indicates the greatest challenges with DoD software are “non-technical challenges dealing with regulations, organizational culture, and process.”

Trent Hone
Gene Kim
Dr. Steven J. Spear
Brian Beachkofski
Max Reele
Jay Long
Jesse Cooper
Rick Jack
Andres Otero
John Schreiner
Jeff Worthington
Trent Hone
Gene Kim

Gene Kim

Gene Kim has been studying high-performing technology organizations since 1999. He was the founder and CTO of Tripwire, Inc., an enterprise security software company, where he served for 13 years. His books have sold over 1 million copies—he is the WSJ bestselling author of Wiring the Winning Organization, The Unicorn Project, and co-author of The Phoenix Project, The DevOps Handbook, and the Shingo Publication Award-winning Accelerate. Since 2014, he has been the organizer of DevOps Enterprise Summit (now Enterprise Technology Leadership Summit), studying the technology transformations of large, complex organizations.

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Dr. Steven J. Spear

Dr. Steven J. Spear

Dr. Steven J. Spear (DBA MS MS) is principal for HVE LLC, the award-winning author of The High-Velocity Edge, and patent holder for the See to Solve Real Time Alert System. A Senior Lecturer at MIT’s Sloan School and a Senior Fellow at the Institute, Dr. Spear’s work focuses on accelerating learning dynamics within organizations so that they know better and faster what to do and how to do it. This has been informed and tested in practice in multiple industries including heavy industry, high tech design, biopharm R&D, healthcare delivery and other social services, US Army rapid equipping, and US Navy readiness.

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Brian Beachkofski

Brian Beachkofski

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Jesse Cooper

Jesse Cooper

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Andres Otero

Andres Otero

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John Schreiner

John Schreiner

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Jeff Worthington

Jeff Worthington

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