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What Does it Mean to Lead IT

By Mark Schwartz

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In an era of autonomous teams working directly with business users and product owners, what is the role of IT Leadership? We talk a lot about the role of CIOs in leading the transformation to DevOps and to digital services, but what then? What does an IT Leader do once an organization has embraced DevOps? And what does it mean to be an Agile CIO?

In this free ebook, based on the 2017 DevOps Enterprise Summit presentation, author Mark Schwartz brings the principles of Agility to bear on the practice of IT Leadership, and shows just how deep a change is required in how we think about not just the craft of the IT leader, but the very basis of how IT fits into the enterprise. His conclusions are surprising and provocative.

  • Format PDF
  • Pages 17

About the Resource

In an era of autonomous teams working directly with business users and product owners, what is the role of IT Leadership? We talk a lot about the role of CIOs in leading the transformation to DevOps and to digital services, but what then? What does an IT Leader do once an organization has embraced DevOps? And what does it mean to be an Agile CIO?

In this free ebook, based on the 2017 DevOps Enterprise Summit presentation, author Mark Schwartz brings the principles of Agility to bear on the practice of IT Leadership, and shows just how deep a change is required in how we think about not just the craft of the IT leader, but the very basis of how IT fits into the enterprise. His conclusions are surprising and provocative.

Mark Schwartz
Mark Schwartz

Mark Schwartz

Mark Schwartz is an iconoclastic CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large, public, private, and nonprofit. As the CIO of US Citizenship and Immigration Services, he provokes the federal government into adopting Agile and DevOps practices. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. Mark speaks frequently on innovation, bureaucratic implications of DevOps, and Agile processes in low-trust environments. With a computer science degree from Yale and an MBA from Wharton, Mark is either an expert on the business value of IT or just confused and much poorer.

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