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Good Consulting

By Adrian Cockcroft, Jason Cox, Elisabeth Hendrickson, Courtney Kissler, John Rzeszotarski, Brian Scott, Caleb Wolfe

Helping Organizations and Consulting Agencies Build Successful Engagements

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Senior leaders and managers will likely need the help of a consultant at some point. However, despite the clear need for consultants, many consulting engagements still fail, ending over budget, overdue, and with underwhelming results. This paper provides practical ways for clients to make the most out of their consulting engagements, including how to approach a consultant, how to set expectations, and how to successfully offboard the consultant, leaving both the client and consultant satisfied. Although this guide is written for clients, consultants can also leverage it to meet client expectations and develop a clear understanding of the client’s needs.

Building on “A Leader’s Guide to Working with Consultants: Moving from Consultant Dependency to Building Internal Capability,” published in the Fall 2021 DevOps Enterprise Journal, this guide focuses specifically on engagements where the consulting company is instrumental in delivering a new capability in the form of a product or service (i.e., delivery engagements).

As you read through this guide, the authors take you on a journey through epic stories of success and failure, leaving you with a clear picture of what good consulting can look like and how you can make your next delivery engagement a success!

  • Publication Date September 27, 2022
  • Pages 20

Features

  • Clear Guidance

    This paper provides clear guidelines on how to ensure your consulting engagement is a success at every step of the process.

  • Real-Life Stories

    This paper takes you on a journey through epic stories of success and failure, leaving you with a clear picture of what good consulting can look like .

  • Expert Authors

    This paper is written by experienced leaders across industries who have worked with successful partnerships with consultants across multiple industries.

  • All Levels

    Change Agents can come from anywhere on the org chart. This paper directly provides guidance on how to lead change no matter your role or title.

About the Resource

Senior leaders and managers will likely need the help of a consultant at some point. However, despite the clear need for consultants, many consulting engagements still fail, ending over budget, overdue, and with underwhelming results. This paper provides practical ways for clients to make the most out of their consulting engagements, including how to approach a consultant, how to set expectations, and how to successfully offboard the consultant, leaving both the client and consultant satisfied. Although this guide is written for clients, consultants can also leverage it to meet client expectations and develop a clear understanding of the client’s needs.

Building on “A Leader’s Guide to Working with Consultants: Moving from Consultant Dependency to Building Internal Capability,” published in the Fall 2021 DevOps Enterprise Journal, this guide focuses specifically on engagements where the consulting company is instrumental in delivering a new capability in the form of a product or service (i.e., delivery engagements).

As you read through this guide, the authors take you on a journey through epic stories of success and failure, leaving you with a clear picture of what good consulting can look like and how you can make your next delivery engagement a success!

Adrian Cockcroft
Jason Cox
Elisabeth Hendrickson
Courtney Kissler
John Rzeszotarski
Brian Scott
Caleb Wolfe
Adrian Cockcroft

Adrian Cockcroft

Technology and strategy advisor

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Jason Cox

Jason Cox

Director, Global SRE @ Disney | Speaker | Co-Author of Investments Unlimited

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Elisabeth Hendrickson

Elisabeth Hendrickson

Experienced technology leader building what I have learned into simulations so others can learn in minutes what it took me years to figure out.

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Courtney Kissler

Courtney Kissler

Chief Technology Officer at Zulily

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John Rzeszotarski

John Rzeszotarski

John Rzeszotarski assists organizations with strategic planning and leadership in the solution and infrastructure focus areas; moreover, John provides thought leadership to large enterprises that need to focus on reliability, scalability, regulatory, and other business considerations. His expertise spans many verticals with a focus on digital, payments, security, development, and his primary passion is solving business and IT problems thru technology, process, and culture transformations.

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Brian Scott

Brian Scott

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Caleb Wolfe

Caleb Wolfe

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