Measure Efficiency, Effectiveness, and Culture to Optimize DevOps Transformation

Advancing the state of measurement practice is an important foundation for improving software delivery economics. This paper summarizes a position on DevOps measurement that we intend to be a catalyst for accelerating more mature guidance on measuring and steering software delivery.

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Mirco Hering, a thought leader in managing IT within legacy organizations, shows IT managers how to elevate performance by successfully adopting DevOps, one of the most successful and proven IT management forms used by high-performing businesses today.

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Today’s IT workers are drowning in nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout. In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century—time theft, one of the most costly factors impacting enterprises in their day-to-day operations.

Most organizations have challenges with optimizing for the delivery of business outcomes. Technology delivery takes too long, costs too much, and often ends up missing the mark when it finally makes it to production. Often it can be unclear why this is happening and blame is cast in all directions. This paper is intended to provide guidance and a framework for organizations to use to determine the highest business priority and maximum allowable WIP (work in process) to improve speed to market, optimizing delivery of business outcomes, and to create strategic alignment between business and technology.

If someone stole your wallet, you'd notice it. So why don't people notice when they are robbed of something much more valuable than their wallet—time? In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century—time theft, one of the most costly factors impacting enterprises in their day-to-day operations. Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions.

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For years, we’ve been told that the performance of software delivery teams doesn’t matter—that it can’t provide a competitive advantage to our companies. Through four years of groundbreaking research, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance—and what drives it—using rigorous statistical methods. This book presents both the findings and the science behind that research.