Measure Efficiency, Effectiveness, and Culture to Optimize DevOps Transformation

Metrics for DevOps Initiatives

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Advancing the state of measurement practice is an important foundation for improving software delivery economics. This paper summarizes a position on DevOps measurement that we intend to be a catalyst for accelerating more mature guidance on measuring and steering software delivery.

Additional Info

  • Pages: 37

    14 color images

    Format: PDF

    Publication: October 1, 2015

     

  • description

    There is a hunger for better measurements. DevOps teams and professionals want to push new ideas and new ways of doing things. Metrics objectively help teams distinguish between improvements and unproductive changes. We feel measurements remove subjectivity, improve excellence, focus on strategy, and create predictability. Measurements work best when they drive crucial conversations and help teams improve. Measurements are undermined when they are driven as an evaluation of performance and impact. People will game the system or distort a metric if it focuses on personal performance rather than team performance.

    contents

    Preface
    Introduction
    CHAPTER 1: Principles
    CHAPTER 2: Scenarios
    CHAPTER 3: The Value of Measurement
    References

  • Contributors

    Dominica DeGrandis, Director, Learning & Development, LeanKit
    Nicole Forsgren, PhD, Director Organizational Performance and Analytics, Chef
    Sam Guckenheimer, Product Owner, Visual Studio Cloud Services, Microsoft
    Mirco Hering, DevOps Lead APAC, Accenture
    Mark Michaelis, Chief Technical Architect, IntelliTect
    Chivas Nambiar, Director DevOps Platform Engineering, Verizon
    Eric Passmore, CTO MSN, Microsoft
    Walker Royce, Software Economist
    Jeff Weber, Managing Director, Protiviti

About the Authors

Mirco Hering

Principal Director - APAC DevOps and Agile, Accenture

Dominica DeGrandis

Director of Learning & Development, LeanKit

Nicole Forsgren

CEO, DevOps Research and Assessment (DORA)

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Tactics for Leading Change

If you are leading a DevOps transformation, a large part of your success will come from your ability to lead change at different levels in the organization. Achieving these changes will be hard, time-consuming, and require persistence, but they are worth the effort when your organization begins reaping the benefits from the transformation.This paper explores a variety of tactics that can be used to help achieve the mindset changes required and influence behavior and actions.