The DevOps Handbook
How to Create World-Class Agility, Reliability, & Security in Technology Organizations

Increase profitability, elevate work culture, and exceed productivity goals through DevOps practices with this non-fiction follow-up to the bestselling The Phoenix Project.

by Gene Kim, Jez Humble, Patrick Debois, and John Willis

No matter what industry you are in, or what product or service your organization provides, this way of thinking is paramount and necessary for survival for every business and technology leader."

—John Allspaw, Foreword to The DevOps Handbook

More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater―whether it’s the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud.

And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day.

Following in the footsteps of The Phoenix ProjectThe DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace.

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"Today, organizations adopting DevOps principles and practices often deploy changes hundreds or even thousands of times per day. In an age where competitive advantage requires fast time to market and relentless experimentation, organizations that are unable to replicate these outcomes are destined to lose int he marketplace to more nimble competitors."

What This Book Has to Offer
Why Do DevOps

The effective management of technology is critical for business competitiveness. High-performing organizations are 2.5x more likely than their peers to exceed profitability, market share, and productivity goals.

Value Streams & The Three Ways

We introduce the underpinning theory and primer of Lean Manufacturing, as well as the broader principles of the Three Ways—the principles from which all of the observed DevOps behaviors can be derived.

Where to Start

We discuss where to start, who will be involved, and how to protect, organize, and enable your teams.

Accelerate Flow

We sustain the fast flow of work from Dev into Ops without causing chaos and disruption to the production environment and customers.

Accelerate Feedback

We shorten and amplify feedback loops, radiating feedback and making information visible to everyone in the value stream.

Accelerate Learning

We continually shorten and amplify our feedback loops, relentlessly creating ever safer systems of work.

This book will be of value to business leaders and stakeholders who are increasingly reliant upon the technology organization for the achievement of their goals.

Articles by the Authors
Common DevOps Myths
by Gene Kim, Jez Humble, Patrick Debois, and John Willis

The authors of The DevOps Handbook dispel the many myths that DevOps won't work in certain situations. Including that DevOps is only for startups, that DevOps replaces Agile, or that DevOps is incompatible with InfoSec and compliance.


Selecting Which Value Stream to Start With
by Gene Kim

Choosing the best value stream for your DevOps transformation deserves careful consideration. Not only does the value stream we choose dictate the difficulty of your transformation, but it also dictates who will be involved in the transformation, how we organize the teams, and how we can best enable those teams and the individuals in them.

Understanding the Work in Our Value Stream and Improving Flow
by Gene Kim

Our next step in our DevOps transformation is to gain a sufficient understanding of how value is delivered to the customer, by evaluating what work is performed, by whom, and what steps we can take to improve flow.



How to Design with Conway's Law in Mind
by Gene Kim

How we organize our teams has a powerful effect on the software we produce, as well as our resulting architectural and production outcomes. In order to get fast flow of work from Development into Operations, with high quality and great customer outcomes, we must organize our teams so that Conway’s Law works to our advantage.

How to Integrate Operations into the Daily Work of Development
by Gene Kim

When done correctly, Ops can significantly improve the productivity of Dev teams throughout the entire organization, as well as enable better collaboration and organizational outcomes. One way to enable market-oriented outcomes is for Operations to create a set of centralized platforms and tooling services that any Dev team can use to become more productive – such as getting production-like environments, deployment pipelines, automated testing tools, and so forth.

"Our call to action is this: no matter what role you play in your organization, start finding people around you who want to change how work is performed. Show this book to others and create a coalition of like-minded thinkers to break out of the downward spiral."

About the Authors

Gene Kim is a multiple award-winning CTO, researcher and bestselling author. He was founder and CTO of Tripwire for 13 years. He has written six books. Since 2014, he has been the founder of IT Revolution and the organizer of the DevOps Enterprise Summit.

Jez Humble is co-author of several books on software including Shingo Publication Award winner Accelerate, Jolt Award winner Continuous Delivery, and The DevOps Handbook. He has spent his career tinkering with code, infrastructure, and product development in companies of varying sizes across three continents. He works for Google Cloud as a technology advocate and teaches at UC Berkeley.

Patrick Debois is the Director of DevOps Relations and Advisor at Snyk. In 2009 he coined the word DevOps by organizing the first devopsdays event, as is now often known as one of the grandfathers of DevOps. He organized conferences all over the world to collect and spread new ideas.

John Willis is Senior Director of the Global Transformation Office at Red Hat. Prior to Red Hat, he was the Director of Ecosystem Development for Docker. John was one of the earliest cloud evangelists and is considered one of the founders of the DevOps movement. John is the author of 7 IBM Redbooks, as well as co-author of the The DevOps Handbook and Beyond the Phoenix Project.

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